B-Cube's Growth with Feedspace

Know how B-Cube captures so many testimonials within a few days with Feedspace to grow the business multifold.

collect online course reviews
Headquarter:
  • Hyderabad, India
Founded:
  • 2011
Industry:
  • Education
Founder:
  • Bhaskar Karampudi and Hari Kumari Karampudi
Area served:
  • India

About

B-CUBE is a certification course provider based in Hyderabad, India. They offer multiple courses in different fields. These include career guidance, content writing, digital marketing, web design, affiliate marketing, online teaching, and trading & investing. But that's not all. They even have a freelancing course that aims to help you get started on your freelancing career. And preparatory courses for exams such as GRE, GMAT, SAT, and other public service exams.

But what sort of course reviews have they received? Are their students satisfied with their offerings? Well, there's no reason for them to not be. B-CUBE's courses are designed using frameworks like Howard Gardner's Theory of Multiple Intelligences and Bloom's Taxonomy. Additionally, their team of experts has close to 20 years of experience. Many of them even hold advanced degrees.

Challenges Faced

B-CUBE was getting people to sign up for their courses. However, they found it difficult to obtain a course review from students. This had the effect of providing a challenge to showing social proof of their course quality. "How do we display the multiple reviews and testimonials we've received?", was the question they came to Feedspace with.

When you think about it in simple terms, Feedspace is a tool that helps collect, import, manage, and showcase content in various formats. And it helped B-CUBE by allowing them to collect student reviews for their online and offline courses:

  • Ask For Course Review From Students: With one form under one link which would allow users to record videos or upload their own.
  • Improved Organization: All the videos collected would go directly to their workspace. They would get notifications for the same. This helped them stay on top of the content their students were submitting to their feed forms.
  • Enhanced Engagement: As more and more people recorded course reviews for them, the word spread around. They were displaying all the love they had gotten and it made other students want to give them feedback too!
  • Valuable Insights: The content generated in the feed forms gave them new insights into their courses. It gave them clarity into what people liked and what they didn't. Or what improvements they had to make in their curriculum.
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Results Achieved

After implementation, B-CUBE saw significant improvements:

  • Efficiency: Their feedback management system became much more efficient, saving time and effort. This allowed their experts to focus more on content creation and learner interaction.
  • Learner Satisfaction: Asking for student reviews showed that they cared about them. This gave potential new students the confidence to want to try out their services.
  • Professional Image: There was now a sense of professionalism. The clean UI and aesthetic of Feedspace's feed forms were making a difference.
  • Actionable Data: With proper feedback from actual customers, B-CUBE could make informed decisions to improve their offline and online certification course content.

Conclusion

As is evident from other case studies we have published, Feedspace is a master tool that any and every business can find a use for. B-CUBE went from a small-time certification course provider to a full-fledged consulting group. They used the tool to obtain not just course reviews from students but also turn that data into practical insights. This case study highlights the role an effective testimonial tool has to play in the educational sector.

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