Click Then Convert’s Strategic Scale

Learn how this marketing agency used Feedspace to get better visibility and credibility.

How ClickThenConvert Used Feedspace for Testimonials
Founded:
  • 2015
Location:
  • United States
Founder:
  • Steve
Industry:
  • Marketing and Growth Consultancy

Introduction

Click Then Convert is a marketing agency that has been helping brands since 2015 to scale revenue through paid ads, optimised landing pages, and content that drives conversion. They are well known in the market for their no-fluff approach to performance marketing. The agency has worked with D2C brands, SaaS startups, and service-based businesses that look for ROI, and not just impressions. They also offer masterclasses for marketing folks in the industry to help them learn the best tips and tricks.

Across their journey, the agency did not focus much on collecting reviews, due to which they had 55 scattered reviews across the internet, with only 7 on their Google profile. The team gave consistent results for clients, but their biggest challenge wasn't delivering results; it was to show potential customers that they aren't just another agency and why they are the perfect solution.

To finally address this, they decided to find a tech solution through which they could convince potential customers towards an organic sale.

Challenges to be Addressed

Once they decided to find a tech solution, here's what they listed down to solve as their primary challenges:

  • The current feedback received from clients was done informally and often not used once received.
  • There was no way to collect video and audio testimonials.
  • Reviews or comments shared via chats or channels were not being gathered.
  • They also wanted a central dashboard from which they could manage the end-to-end aspects of their review cycle.
  • They wanted to provide a smooth and easy experience to a client so that the chances of getting a review would be high.
  • A dedicated page to showcase the best of their reviews.

The Feedspace Solution

The agency, while doing extensive research for a solution, came across Feedspace and decided to give it a shot for a trial at least. With the tools' initial usage, it was clear to them that Feedspace can solve all of their challenges.

Here's what they immediately saw as solutions to their challenges:

  • They can now collect audio, video, and text feedback from one single form.
  • They can now gather/import all of their scattered reviews and comments across the internet in seconds.
  • They can now manage all of their old and new reviews over a central dashboard, connected to a cloud server.
  • They can now create a landing page hosted by Feedspace to show all of their best reviews with a CTA included.

The Tool’s Implementation

Feedspace turned out to be a one-stop solution for the challenges. Here’s how they implemented the tool in real time:

  • They created an all-in-one feedback form form that collected reviews more easily by giving a smooth experience.
  • They imported the best of their scattered reviews into their dashboard.
  • The dashboard allowed them to handle all of their reviews end-to-end smoothly.
  • They created a dedicated landing page called Wall of Love, over which they showed the best of their reviews coming from both masterclass clients and business clients.

The overall setup not only made their review collection and management process easy, but it also gave their agency a way of strategising reviews to increase their sales.

The Potential Impact

The agency started observing the impact soon after the tool was implemented. Here are a few notable ones:

  • More clients shared their feedback because the review collection was streamlined and easy for the user.
  • Potential clients were now able to see the best reviews in the form of the Wall of Love, which increased conversion for the agency.
  • The sales and outreach team had their lives much easier now because they were able to show better credibility through testimonials.
  • The team saved a bunch of time as the central dashboard helped them manage the end-to-end aspects over a cloud server.

Conclusion

Click Then Convert was not just another growth marketing agency; most of their new clients had just one question after the service, “Why didn't I come across them earlier?”. It was clear, if more people knew what their current customers did, their sales would skyrocket. That's when Feedspace came in.

Feedspace turned out to be the tool that made the agency put themselves out in an easy way to be visible to as many potential customers as possible.

If you're an agency, freelancer, or consultant wanting to grow by putting yourself out to more people, Feedspace is the perfect tool. Sign up now! It's free!

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