Feedback Management System For Schools
Hestlund's afterschool program used a feedback system to gain insights from students and parents, which helped them make improvements to their programs.
- Headquarter:
-
- Bording, Denmark
- Founded:
-
- 1981
- Industry:
-
- Education
- Area served:
-
- Denmark
Introduction
In Denmark, there is a unique type of schooling program called the Efterskole, which translates to "Afterschool" in English. It is a voluntary independent residential school for young adults between 14 and 18. What makes this schooling program special is that it allows the students to focus on a particular study line such as general sports, cooking, animation, theatre, music, dance, etc.
Hestlund is one such Efterskole that provides its services in the town of Bording, Denmark. They used Feedspace's Wall Of Love to put together feedback and reviews from their customers — parents and children who had benefitted from Hestlund's services.
Challenges and Needs
With an increasing number of students attending Hestlund, they realized the potential they had to collect feedback from them.
- They needed a single tool that could be used to ask for feedback from their students and their parents.
- The tool had to be able to collect content from the recipients and display it all within one workspace for easy access.
- The tool needed to be user-friendly and easy to learn for anyone using it to collect feedback.
- Finally, anyone within the Hestlund administration needed to be able to access the tool and its multiple workspaces easily.
Solution
Feedspace was exactly what Hestlund needed. It was one tool that could collect content from users using a form. This form came with the following features:
- Customization: Tailored forms to collect feedback for different areas of study, different faculty, and different age groups.
- Multi-format: The recipient had the freedom to choose to provide feedback in either audio, video, or textual formats as they wished.
- Remote Access: Allowing students and parents to record and submit feedback and content from anywhere.
- Unified Workspace: A single workspace for storing and accessing all the feedback they receive.
- Team-focused: Collaborative tools for inviting team members and managing access.
- User-friendliness: A clean UI for anyone and everyone to adapt to the tool quickly and easily.
Implementation and Impact
Hestlund had successfully deployed Feedspace to collect feedback from their customers — parents and students alike. This made a major impact on how they functioned:
- They were able to collect feedback on the learning methods and faculty anonymously or not, directly from the students.
- Even parents now had the option to send in their feedback and provide their thoughts on how Hestlund was operating.
- All the data that was requested and collected remained perfectly safe with Feedspace's top-tier privacy and security features.
- Hestlund was able to use the content they received in their marketing efforts by showcasing all the feedback they received on a Wall Of Love.
- This helped them build social proof, attract a larger audience, and onboard more students to their Efterskole program.
Conclusion
Hestlund's use case shows us how Feedspace can help even something as unique as a specialized schooling program. Hestlund made its feedback collection process much better than it used to be. The whole experience from start to finish was smoother for whoever was requesting feedback and for the one providing the feedback. How do you collect and deal with feedback?
Customer Stories
Feedspace for billions of people on Earth from all walks of Life. Global Impact.
Tiffani Collected Testimonials From Her Students
We helped Tiffani connect with her students and build a community.
Dino Serrao Collected Stories And Memories
We helped Dino stay in touch with the people he photographed world over.
B-CUBE Collected Feedback And Insights
We helped B-CUBE collect feedback from their students and improve their courses.
