Managing Content For Wellness Retreats

A retreat center’s effectiveness is reflected in its client feedback. IVAC used customer reviews to demonstrate its success. Read on to know how your business can benefit too.

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IVAC Ayurvedic Treatments & Panchakarma Therapy India

Introduction

Let’s talk about IVAC, the Indus Valley Ayurvedic Centre. People love coming here for Ayurveda and wellness. They offer healing, detox, stress relief, weight loss, and even Covid recovery. Some treatments run as long as a month. Guests show up from India and around the world. Because their treatments have a real impact, IVAC wanted to get real feedback from guests and show it off. That’s where Feedspace review forms came in.

What Needed Fixing

As IVAC got more popular, managing content from customers became a headache. They needed a tool that could do more than just collect reviews. It had to keep everything organised and easy to use, too.

Here’s what they wanted:

Collect all therapy reviews, stories, and testimonials in one place.
Allow people to share their experience however they like, text, audio, or video.
Keep everything inside one easy tool. One login. One dashboard.
Make life easy for guests and staff. No confusion.

How Feedback Collection Changed

IVAC checked out their options and saw Feedspace could do it all, gather, organise, and even show off reviews with the “Wall of Love.” That sealed the deal.

Now, they use custom forms to ask guests exactly what they want. Guests send in text, talk into their phone, or record a quick video. IVAC stays in control, setting the rules for what and how much guests can send.
Best part? Every bit of content lands in one workspace. The team can review, tag, or share it, all from the same spot. Need the marketing team’s help? Just invite them in, no email back-and-forth.
Feedspace is easy to use for everyone. The forms are clear. The instructions are simple. Even first-time guests know what to do. That means less fuss, more real feedback.
And IVAC doesn’t just collect. The most glowing reviews get shown off to the world, building trust with new guests. The “Wall of Love” is now a highlight on their website.

Conclusion

Working with Feedspace helped IVAC turn feedback into a strength. They don’t chase reviews across emails or paper notes anymore. Guests share real stories. The team works faster. And there’s a public collection of happy moments future guests can see.

It’s a perfect example of how a simple digital tool can make a big difference, especially when it fits right into your day-to-day operations.

So, if you’re running a business that cares about customer voice, IVAC’s story shows how easy and powerful it can be with the right tech. (And yes, it really is as simple as it sounds.) Try Feedspace now.

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