Kursifant Success with Feedspace

Introduction

Kursifant is a platform designed to make managing courses easier for trainers and organizations.

Challenges Faced

Even with a strong booking system, Kursifant faced challenges in gathering feedback from their customers.

Solution Provided by Feedspace

Kursifant turned to Feedspace to solve these challenges and improve their feedback process.

• Interactive Video Forms: They created a simple form asking users to record short video testimonials. The questions included:
• “What did you try before Kursifant?”
• “What changed for you after using Kursifant?”
• “What was your favorite aha moment?”
• “What advice would you give to skeptics?”
• Streamlined Collection: Feedspace made it quick and easy to gather high-quality video testimonials.
• Better Engagement: The video format felt personal and fun, encouraging more customers to share their thoughts.

By using Feedspace, Kursifant was able to turn feedback collection into a seamless and engaging process.

Results Achieved

Feedspace made a big difference for Kursifant.

• Faster Feedback: The process became faster, saving time for both Kursifant and its customers.
• Higher Engagement: More users participated, and engagement rates increased.
• Improved Branding: The video testimonials were authentic and powerful, boosting trust in their brand.
• Actionable Insights: The structured feedback gave Kursifant clear ideas on how to improve their platform further.

These results not only made their feedback process better but also strengthened their connection with customers.

Conclusion

Feedspace transformed how Kursifant collected and used customer feedback.

With Feedspace’s tools, Kursifant could showcase real success stories from their users, making their platform’s value clear to new and potential customers. Over time, this has helped Kursifant grow, build trust, and continue improving. Feedspace has become a key part of their journey toward success.