La Ceremonie Restaurant Builds Trust with Feedspace

Introduction

La Ceremonie is a fine-dining restaurant and banquet hall based in Gujarat. It was started around April 2025 with one goal: to provide a great experience with rooftop dining, and also a one-stop place for events and gatherings with a banquet hall.

It's been just a few months since its start, and they are crushing it. This is visible through the organic reviews they have over the Google business profile, which is 4.8 average with 213 reviews. Diners just seem to adore the gorgeous interiors, the ambience of the roof, and gourmet food offerings.

From the moment they opened their Instagram account a few months ago, they have not only been consistent in posting, but also have done a great job in terms of showing what they stand for and how they want others to perceive them, which has got them followers more than 1k+ so far.

Even with a great social buzz, there was something that lacked, and that was to showcase the same level of marketing, but not directly by them, but through a diner's eyes. The current posts and marketing activities were no doubt great, but the footfalls and bookings were not up to the expectations for the effort that was going into it.

The Challenges Faced by the Restaurant

When they understood the challenge at hand and decided to solve it, there was one more thought that came to their mind. Which was, Instead of solving the problem on the surface level, they wanted to go deep and set up an end-to-end process to automate their review management.

Here's what they wanted to solve:

• Reviews that were on the Google profile, Instagram DMs, and comments were to be imported to a place where they can manage them.
• They wanted a process in which they could collect video, audio, and text reviews without much hassle.
• They wanted to have better control in terms of showing the reviews that they wanted their customers to see, to get more bookings.
• They wanted a solution to have a dedicated place where they could handle anything and everything related to customer reviews.

The Feedspace Solution

Feedspace has a bunch of clients in and around the area where Le Ceremonie is present, so it didn't take much time for our team to notice the uniqueness of this place due to the buzz it was making in just a few months since launch.

Our team visited the place and met the decision makers. After a quick demo, it was straightforward and clear to the owners that Feedspace was not a solution to one, but all of their problems.

Here's what they understood could be solved with Feedspace:

• They can now create a single form, which is clean and simple, and can collect text, audio, and video reviews while providing a good user experience.
• They can now import all of their Google reviews or any other reviews or comments over the internet into a central place.
• They can now select the best reviews that they want customers to see and present them over a dedicated landing page with a CTA.
• They can now handle all of the aspects related to customer reviews from a central dashboard, while having assurance of data safety.

Implementation & Impact

Soon after the demo, the restaurant was onboarded into Feedspace, and our team set up the whole thing for them. Here's a glimpse of some pointers related to the implementation and potential impact:

• The Feedspace team set up their all-in-one form, helped them import the online reviews into the dashboard, and lastly set up their Wall of Love to show the best reviews out there.
• The Wall of Love helped the restaurant to have better control in terms of what they wanted their users to see, which helped them convert more customers towards bookings and footfall.
• Their marketing team can now use customers' reviews from the dashboard and strategically showcase them on Instagram to get better engagement, leading to better footfall.
• The ground staff's time was reduced marginally, as the end-to-end process helped them easily collect reviews from customers when compared to before.

Conclusion

For La Ceremonie, providing an unforgettable customer experience is the heart of their brand. They've been doing that very well from the beginning, but to fasten growth, they wanted more people to have trust enough to take their first chance on La Ceremonie.

That's where Feedspace came in; it helped them build better trust and credibility with first-time customers, and by convincing them better, it led to an increase in bookings. Now, if anyone considers hosting an event or dining at the restaurant, they are able to see real stories, real images, and real joy.

If you run a venue, restaurant, or event space, building trust with real testimonials is essential to get those footfalls. With Feedspace, it’s easy, automated, and strategic. Most importantly, you can start for free!

Sign up for free now, and start building credibility instantly!