Marcotherapist × Feedspace = 2x Growth

Know more about how Marcotherapist used Feedspace to collect feedback and showcase reviews, building trust with clients.

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The Marcotherapist using Feedspace to connect with clients

Headquarter:

Rome, Italy

Industry:

Therapy Business

Founder:

Marco Elisei

Area served:

Italy

Introduction

Marcotherapist is a therapy business which is located in Italy, and dedicated to helping people heal and grow through personalized care. Their mission is to provide a safe, supportive space where clients feel heard and valued before using Feedspace. Their mission is to provide a safe, supportive space where clients feel heard and valued.

Before using Feedspace, Marcotherapist was doing well, with happy clients and positive Google reviews. However, they didn’t have a proper system to gather or showcase this feedback in a way that could attract new clients effectively.

Challenges Faced

Marcotherapist faced a few hurdles:

Collecting Feedback: They had no easy way to get structured feedback from clients regularly.
Showcasing Reviews: Their Google reviews were impressive, but there wasn’t a clear way to display them professionally on their website or other platforms.
Time-Consuming: Manually organizing and highlighting feedback took too much effort, which wasn’t sustainable.

These issues made it harder for them to showcase their client satisfaction and build trust with potential new clients.

Solution Provided by Feedspace

The Marcotherapist found Feedspace and quickly saw how it could help. Here’s what they did:

Signed Up and Got Started: After creating their Feedspace account, they set up a dedicated workspace for their business.
Created a Feedback Form: They designed a custom feedback form to collect direct responses from their clients.
Imported Google Reviews: Using Feedspace’s simple import tool, they transferred 70 glowing Google reviews into the platform without any hassle.
Built a Wall of Love: They turned their feedback into a visually stunning Wall of Love, showcasing all the positive reviews in one place, which they could share with potential clients.

Results Achieved

After using Feedspace, Marcotherapist saw significant improvements:

Time Saved: The automated tools for collecting and showcasing feedback saved hours of manual effort.
Improved Branding: The Wall of Love gave their business a polished, professional look, growing their credibility.
Client Trust: Seeing authentic, heartfelt reviews from other clients encouraged potential clients to book therapy sessions.
Get Actionable Insights: By organizing feedback systematically, they were able to understand client needs better and make data-driven decisions.
Streamlined Feedback Collection: The feedback form made it easy to gather direct responses from clients in a structured way.

The Marcotherapist's Wall of Love featuring top client testimonials

Conclusion

Feedspace made a big difference for Marcotherapist. It helped them simplify feedback collection, make better use of their Google reviews, and showcase their client success stories in a way that felt personal and professional. With Feedspace, they now have a long-term solution to manage feedback, attract new clients, and continue building trust with their audience.

Ready to simplify your feedback collection and build trust like Marcotherapist?

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