Qwantel's Use Case For Feedspace

And as her clientele grew she realized that she herself needed to scale and grow her business. And one aspect that contributed to this was collecting client reviews and testimonials. She had to build social proof and show it off. And that is when she found Feedspace.

• Time Constraints: The clients she was dealing with were very busy in their own lives. To take time out from their schedules to provide Qwantel with a testimonial she had to make the whole process easy and quick for them.
• Preferred Formats: Different clients preferred different formats to give testimonials. So, she had to find a way to cater to everyone and provide them multiple options to give feedback.

• Feedspace was user-friendly and quick to setup. It was also free to use which meant she didn't have to go through a whole learning process or moments of deliberation spent deciding whether to invest in a new tool.
• Feedspace could collect feedback in multiple formats like audio, video, and text. This was a major advantage because everyone had a different preference for how they wanted to provide feedback. Now Qwantel didn't need to subscribe or adopt a new tool for each format. It was all possible under one roof with Feedspace.
• Qwantel had multiple reviews lying on the internet on platforms like Facebook and LinkedIn. She could easily use Feedspace's Import feature to bring these in to the Feedspace account. Now no reviews would go missing and they would all be at one place for Qwantel to manage.
• Reviews collected could be used in promotional and marketing materials by building a Feedspace Wall of Love. She could also use Feedspace to easily embed the Wall of Love created on to her website.