Smart Up Academy's Journey Towards Efficiency and Scale

Smart Up Academy used Feedspace to improve their efficiency and productivity. This helped them to provide a better user experience, leading to scale.

Smart Up Academy using Feedspace to collect assignments and reviews
Headquarter:
  • Gujarat, India
Founders:
  • Rohit Gujarati
Founded:
  • 2022
Industry:
  • Education Technology

Introduction

Smart Up Academy was founded in 2022. The goal was simple: help people improve their spoken English and teach them coding skills like C++, web design, and Flutter. The courses? Real-life, hands-on, and focused on actual growth. Word spread fast. Currently, they’ve got 305 reviews with a 4.8 average! Most folks rave about the training, the vibe, and the real bang for your buck. They’re even running IELTS and PTS prep now.

Right now, one person’s holding it all down, teaching, marketing, grading, and even handling the cash. The future is looking good, but let’s be real: doing everything by hand is tough. The founder wants to make the Academy process-driven, super-efficient, not just scrambling every day.

Challenges and Needs

It was obvious, too much on the plate, mostly manual, no systems in place yet.

  • Assignments are piling up and are not easy to manage.
  • Only one way for customers to review, no options for video or audio testimonials.
  • No central page showing off those awesome reviews.
  • No system for HR, sales, or marketing. It was time for a change.
  • The big goal, work smart, not hard, and get things running smoothly right from the start.

Solution

The Feedspace crew came knocking after seeing the potential. One chat with the founder, and it clicked. Feedspace could sort out a bunch of problems at once.

Here’s what they did:

  • Set up an all-in-one review form, text, audio, and video. Students can now pick how they want to share feedback.
  • Assignment collection got easier, too. Audio assignments went into a simple form, no more messy emails.
Smart Up Academy using Feedspace form to collect assignments
  • Built a Wall-of-Love page showing the very best reviews. Looks great, builds trust fast.
Smart Up Academy using wall of love to showcase student reviews
  • Added two buttons on the Wall of Love, instant WhatsApp for questions or quick chats.
Inquiry button added to the Wall of Love for easy customer interaction
  • Included review form links in the Instagram bio, now anyone on social can drop feedback easily.
Smart Up Academy using Feedspace link in their Instagram bio for review collection
  • Created a central hub in the cloud. Reviews, assignments, chats, all safe, all organised, and ready to use.
  • Implementation and Impact

    Feedspace made life better almost instantly:

    • Customers now have three ways to review audio, video, or text. Way more user-friendly and all in one.
    • Assignments don’t go missing anymore; everything’s neat and systematic.
    • The Academy looks more trustworthy and professional thanks to the Wall of Love.
    • A single workplace for everything means no more running around. The founder finally breathes easier.
    • Now the team can start building real systems for HR, sales, and marketing.
    • Sales sends the Wall-of-Love proof to new clients.
    • HR can now screen more candidates by asking video testimonials through a form.
    • Marketing manages all content and reviews from one spot.
    • Future’s looking bright, less hustle, more results.

    Conclusion

    Smart Up Academy always wanted to be the best, and the reviews prove it. Their Instagram’s filled with stories of happy students cracking big exams. Feedspace helped them take the leap from manual chaos to smooth, powerful processes.

    Before, one person did everything by hand. Now he’s backed by a smart, invisible team. Feedspace keeps things running smoothly so the founder can focus on what matters: great teaching and growing the Academy.

    If you’re ready to upgrade your business and make life easier, try Feedspace. It’s the real deal.

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