How to Add a CNAME Record in GoDaddy

Overview

With custom domain setup, you can display your review forms on your own branded domain instead of the default Feedspace link. This allows you to create a more professional and consistent user experience for your visitors.

In this section, you’ll add a custom domain or subdomain (e.g., reviews.yourdomain.com). Using a subdomain helps avoid conflicts with your main domain settings and ensures smooth setup.

Step 1 – Log into Feedspace

Go to Feedspace and log into your Feedspace account.

Step 2 – Navigate to Custom Domain Settings

From the left sidebar, click on “Custom Domain” within the Account Settings section to begin the setup process.

Step 3 – Enter Your Domain

• In the Custom Domain field, type the subdomain you want (e.g., reviews.yourdomain.com).
• You can also upload a favicon for the domain – make sure the file size is under 5 MB.

Step 4 – Log in to GoDaddy

• Go to GoDaddy.com and sign in to your account.
• Navigate to My Products (or Domain Portfolio) to find your domains.

Step 5 – Open DNS Settings for Your Domain

• Find the domain for which you want to set up a CNAME.
• Click DNS or Manage DNS (often found under the “Additional Settings” or from the Domain Settings page).

Step 6 – Add a New Record

• On the DNS Management page, click Add (or Add New Record) to create a new DNS record.
• From the Type dropdown, select CNAME.

Step 7 – Fill in CNAME Details

Fill in the following fields:

• Name: The subdomain prefix you want to use (e.g., reviews, app)
• Value: The target hostname you want it to point to (e.g. app.feedspace.io)
• TTL: Time to Live. Leave it as Automatic unless you need a custom value.

⚠️ Proxy / CDN layer: If your domain also uses proxy/CDN service, make sure the CNAME is set to DNS only / unproxied. If proxy is enabled, your custom domain may not work properly because the target (app.feedspace.io) will be hidden.

Step 8 – Save the Record

• Once you’ve entered the details, click Save (or Save Record) to apply the changes.

Step 9 – Verify Your Domain

• Return to Feedspace and click Verify Domain.
• Once verified, the domain will be activated and labeled as Activated in the Custom Domain settings.

Step 10 – Verify & Test

• After saving, the new record will appear in the DNS records list.
• Wait for DNS propagation (usually within a few minutes to several hours, sometimes up to 24-48 hours).
• Use tools like dig, nslookup, or an online DNS checker to confirm your subdomain is resolving correctly.