When a review appears in your Feedbox, Feedspace automatically attaches a source tag to it at the moment it is created or imported. This tag is color-coded and displays the name of the originating platform or collection method, making it easy to identify the source at a glance without opening the full review.
When you use the Feedspace Import feature to bring in reviews from an external platform, each imported review receives a tag matching that platform. Common platform import tags include Google, Trustpilot, AppSumo, and Facebook. The tag color helps you visually distinguish reviews from different platforms as you scroll through your Feedbox.
Reviews that are collected directly through a Feedspace review form receive the Feedspace source tag. This covers any testimonial submitted by a customer via a form you created and shared inside Feedspace. It is a clear indicator that the review was gathered natively through your own Feedspace workflow.
Source tags and labels serve different purposes and it helps to understand how they work together. Source tags are assigned automatically by Feedspace and reflect the origin of a review. They cannot be edited or removed. Labels, on the other hand, are tags you assign manually to organize reviews according to your own workflow, such as marking a review as “Featured” or “To Reply.” Both appear on the review card and complement each other nicely.
You can use the Feedbox filter options to display only the reviews from a specific source. For example, filtering by Google shows you all reviews imported from Google, while filtering by Feedspace shows only form-collected testimonials. This makes it straightforward to focus on a single source when managing or responding to reviews.
Overview Feedbox is your central hub inside Feedspace where every review you have collected, whether from forms, imported from platforms, or added manually, appears together in one list. If you are wondering where your reviews went or how to access them all, Feedbox is the answer. Feedbox is where you...
Overview Labels allow you to better organize and categorize your reviews in Feedspace. By adding labels to your reviews, you can quickly filter and search for specific reviews, streamlining your management process. You can add multiple labels to a review and remove them at any time. Step 1 Log in...
Overview Feedspace provides advanced filtering options so you can quickly find and manage the reviews that matter most. Step 1: Go to Feedbox Step 2 Apply Filters You can filter reviews using the following categories: Filters Review Based On Type Of Content