How Do I Migrate Reviews from VideoAsk to Feedspace?

Overview

Feedspace lets you migrate your existing testimonials from VideoAsk so you can manage and showcase them in one place. VideoAsk, a video-first form and testimonial tool by Typeform, stores respondent names, emails, and transcript text in an exportable CSV file. This guide walks you through how to export that data and import it into Feedspace.

Video file links from VideoAsk are not automatically imported as hosted videos. Only the text transcript and respondent information carry over during the migration.

Steps to migrate reviews from VideoAsk to Feedspace

Step 1: Export your VideoAsk responses

1. Log in to your VideoAsk account and open your dashboard.
2. Select the video form that collected your testimonials.
3. Go to the Results tab for that form.
4. Click the download or export option and choose to download the responses as a CSV file.
5. Save the CSV file to your computer. It will contain respondent names, email addresses, and transcript text from each video response.

Step 2: Go to Bulk Import in Feedspace

1. Log in to your Feedspace account and click Import in the left sidebar.
2. Click the Manual Import tab, then click the Bulk Import subtab.
3. Click Download Template to get the sample CSV format. Map your VideoAsk export fields (respondent name, email, transcript text) to the matching Feedspace columns.

Step 3: Upload your VideoAsk export

1. Drag your prepared CSV file onto the drop zone, or click browse to select it.
2. Click Import Review.
3. A success screen shows how many testimonials were imported. Click Create Wall of Love to go to your Pages, or click Import More Reviews to import another batch.

What carries over and what does not

• Carries over: respondent names, email addresses, and text transcripts from video responses.
• Does not carry over: video file links from VideoAsk are not automatically imported as hosted videos. If you need video content in Feedspace, you will need to re-collect those video testimonials using a Feedspace form.

What’s next

Once your VideoAsk testimonials are imported into Feedspace, you can manage them from your Feedbox, add labels, reply to reviewers, and display them on your website using Feedspace widgets or a Wall of Love page.

Common questions

Do video recordings from VideoAsk import into Feedspace?

No. The CSV export from VideoAsk contains text transcripts and respondent details, not video file links. Only the text content carries over during the import. To collect new video testimonials in Feedspace, use a Feedspace review form.

What format does the CSV need to be in?

Download the Feedspace CSV template from the Bulk Import tab to see the exact column format. Map your VideoAsk export fields (respondent name, email, transcript text) to the matching Feedspace columns before uploading.

Can I import multiple batches?

Yes. Click Import More Reviews on the success screen to return to the Bulk Import form and upload another file at any time.