It is completely natural to wonder whether a reviewer can go back and update something they submitted. This article answers that question clearly and walks you through the simple steps to get an updated review into your Feedspace account whenever you need one.
Once a reviewer submits their response, the review is recorded in your Feedspace account and the submission is complete. Reviewers do not have a self-service option to return and edit what they already sent. This is by design: it ensures the review data in your account stays accurate, trustworthy, and fully under your control as the form owner.
If a reviewer contacts you and asks to change their submission, the process is straightforward. You delete the original review from your Feedspace account and then send the reviewer your form link again so they can submit a fresh, updated response.
Open your Feedspace account and go to the form where the review was collected. Locate the review you want to remove, open the options for that entry, and delete it. The review is removed from your account immediately.
Once the original review has been deleted, share your Feedspace form link with the reviewer again. They can open it and fill in their updated thoughts as a completely new submission. The new response will appear in your account just like any other review.
Yes, from the review’s three-dot menu in Feedbox. That changes what you display, so use it for tidying wording rather than changing what somebody said.
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