How Do I Get Started with My First Feedspace Review Form?

Overview

Getting your first review form live on Feedspace takes a few minutes. You end up with a branded page where a customer can record a video, leave a voice note, capture their screen, or simply type, with nothing to download and no account to create on their end.

You finish a project on Friday, send the link on Monday, and by the end of the week you have three video testimonials sitting in your Feedbox ready to go on your site. That is the whole loop, and the form is the first half of it.

What you can collect

• Video reviews, recorded in the browser or uploaded as a file.
• Audio reviews, for customers who would rather not be on camera.
• Screen recordings, which suit software products and walkthroughs.
• Text reviews, with a star rating if you want one.

Steps to build your first form

Step 1: Create the form

Click Forms in the left sidebar, then New Form at the top right. The Choose Form Type window opens with two cards. Click Create Classic Form, describe what you want to collect in the prompt box, and click Generate form. If your workspace has no branding saved yet, you can also drop your website address into Fetch Brand Asset and Feedspace pulls your logo, colours, and fonts from it.

Step 2: Set up what the form asks for

The editor opens on Capture Review, the first of six tabs. The defaults are sensible, so on a first form there are only three tabs worth your time:

• On Capture Review, write the Title your customer reads, then use Allow Video Record, Allow Screen Record, Allow Audio Record, and Allow Text Review to pick what they can leave. Media Duration caps the recording at 1, 3, or 5 minutes.
• On User Details, choose what to ask alongside the review under Setup Fields: name, job role, company, email, contact number, photo. Each one can be marked Required. Ask for less and more people finish.
• On Settings, turn on Show your logo and use Add Custom Background and Button Color to match your brand.

Click Save & Next in the header to save the tab you are on and move to the following one.

Step 3: Send the form to customers

Open the Share tab. Share form via link holds your form address, which you can edit with the pencil beside it, along with a shortened version. Below that, WhatsApp, LinkedIn, X (Twitter), and Facebook post it straight to those platforms, and Download QR Code gives you a code for a receipt, a table card, or a slide. The QR code keeps working after you edit the form.

Step 4: Pick up the reviews

Every submission lands in Feedbox. From there you can edit a review’s details, label it, mark it a favourite, and send it to a Wall of Love page or a widget with Add to Page / Widget.

Tips for a first form

• Start with the customers you already know are happy. They reply fastest and they mean it.
• Keep it short on the first pass: one review type and three user fields. You can add more once it is working.
• Write a title that sounds like you. “How has working with us changed things?” gets more than “Leave a Review”.

What’s next

Chasing people one by one gets old quickly. Once the form works, let Feedspace do the asking: see how to add customers to your form automation, or how to share your review form with customers for every way to get the link out.

Common questions

Does my customer need a Feedspace account to leave a review?

No. They open the link, record or type, and submit. There is nothing to install and no account to create.

Can I change the form after I have shared the link?

Yes. Edit it whenever you like and the same link keeps working, so anything already printed or sent stays good. The QR code points to the same address too.