Why is My Feedspace Widget Not Showing on My Website?

Overview

It can be surprising when a widget you have set up does not appear on your website right away, and that is completely understandable. In almost every case, the fix is straightforward and takes just a minute or two to apply. This article walks you through the five most common reasons a Feedspace widget may not be visible, along with a clear step to resolve each one.

Common Reasons and How to Fix Each One

Work through the checks below in order. Most visitors find the answer in the first two steps.

1. Embed Code Not Saved or Pasted Correctly

Diagnosis: View the page source in your browser and search for feedspace. If nothing appears, the embed code did not make it onto the page.

Fix: Return to the Feedspace widget editor, copy the full embed snippet again, and paste it into the correct location in your page or template. Make sure to save and publish the page after pasting. Even a single missing character in the script tag will prevent the widget from loading, so copying fresh from the editor is the safest approach.

2. No Reviews Selected in the Widget Editor

Diagnosis: Open the widget preview inside Feedspace. If the preview is blank, the widget has no reviews assigned to it.

Fix: Open the widget in the Feedspace editor and confirm that at least one review or testimonial is selected for display. Widgets with an empty review list render nothing by design, which keeps your site looking polished. Add the reviews you want to showcase, save the widget, and reload your page.

3. Widget Script Blocked by a Content Security Policy

Diagnosis: Open your browser’s developer console (F12) and look for any error messages mentioning Content-Security-Policy or a blocked script source.

Fix: Your website’s Content Security Policy (CSP) header may be preventing the Feedspace script from loading. Ask your developer or hosting provider to add feedspace.io as a trusted script source in the CSP configuration. Once allowed, the widget will load normally on the next page visit.

4. Page Cache Showing an Older Version

Diagnosis: Open the page in a private or incognito browser window. If the widget appears there but not in your regular browser, a cached page is the cause.

Fix: Clear the cache on your website (through your caching plugin, CDN, or hosting control panel) and then hard-refresh the page in your browser. If you use a CDN such as Cloudflare, purge the cached assets for that page as well. After the cache is cleared, all visitors will see the latest version of the page including your widget.

5. Widget Placed Inside a Hidden Container

Diagnosis: Use your browser’s Inspect tool to locate the widget element on the page. If a parent element has display: none, visibility: hidden, or opacity: 0 applied, the widget is present in the code but not visible to your visitors.

Fix: Move the embed code to a section of your page that is always visible, or ask your developer to ensure the container the widget lives in is set to display: block (or another visible display value) before the widget loads. Once the containing element is visible, the widget will appear immediately.

What You Can Do Next

• Re-copy the embed code from the Feedspace widget editor and paste it fresh into your page, then save and publish.
• Open the widget editor in Feedspace and confirm at least one review is selected for display in that widget.
• Clear your website and CDN cache, then reload the page in an incognito window to see the latest version.
• Check the browser console for Content Security Policy errors and ask your hosting provider to allowlist feedspace.io if needed.