How Do I Display Booking.com Reviews on My WordPress Site with Feedspace?

Booking.com reviews carry a unique level of trust in the travel and hospitality industry: every review is left by a verified guest who has actually completed a stay at your property. Displaying these authentic guest reviews on your WordPress site gives potential visitors the social proof they need to feel confident in booking directly with you. Whether you run a hotel, guesthouse, or vacation rental, showcasing real guest feedback directly on your site can reduce hesitation and increase direct bookings.

With Feedspace, you can import your Booking.com guest reviews and embed them on your WordPress site using a customisable widget, without any coding required. This guide walks you through each step.

Step 1: Import Your Booking.com Reviews into Feedspace

The first step is to bring your Booking.com guest reviews into your Feedspace account so they are available to display on your site.

1. Log in to your Feedspace account.
2. Navigate to Import Reviews from the sidebar.
3. Select Booking.com as your review source.
4. Follow the on-screen instructions to connect your Booking.com property and pull in your guest reviews.
5. Once the import is complete, your guest reviews will appear in your Feedspace testimonials library, ready to use.

For a detailed walkthrough of the import process, see How to Import Reviews from Booking.com into Feedspace.

Step 2: Create a Widget for Your Guest Reviews

Once your Booking.com guest reviews are in Feedspace, you can build a widget to display them on your WordPress site.

1. In Feedspace, go to Share Reviews and select Widgets.
2. Click Create Widget and choose a layout that suits your site, such as a carousel, grid, or list.
3. Filter the widget to include only your Booking.com guest reviews if you have reviews from multiple sources.
4. Customise the widget appearance, including colours and fonts, to match your property’s branding.
5. Save your widget. Feedspace will generate a shortcode you can use in WordPress.

Tip: For accommodation businesses, consider using a carousel or masonry grid layout to display multiple guest reviews at once. Highlighting reviews that mention specific amenities or experiences, such as breakfast, location, or staff friendliness, can help answer common questions that potential guests have before booking.

Step 3: Install the Feedspace WordPress Plugin

To embed your guest reviews widget on your WordPress site, you need the Feedspace WordPress plugin.

1. Log in to your WordPress admin dashboard.
2. Go to Plugins and click Add New.
3. Search for Feedspace in the plugin directory.
4. Click Install Now next to the Feedspace plugin, then click Activate.
5. In your WordPress admin sidebar, open the Feedspace settings and connect it to your Feedspace account using your API credentials.

Step 4: Add the Widget to Your WordPress Page

With the plugin installed and connected, you can now place your Booking.com guest reviews widget on any page of your WordPress site.

1. Open the WordPress page or post where you want to display your guest reviews (for example, your homepage, an About Us page, or a dedicated Testimonials page).
2. In the block editor, click the + button to add a new block.
3. Search for the Feedspace block and select it.
4. Choose the widget you created in Step 2 from the dropdown list.
5. Update or publish the page. Your Booking.com guest reviews will now display live on your site.

Alternatively, you can paste the Feedspace shortcode directly into any text or shortcode block if you prefer that approach.

What Displaying Booking.com Reviews Can Do for Your Property

Embedding verified Booking.com guest reviews on your WordPress site provides several benefits for accommodation businesses:

• Build trust with new visitors: Booking.com only allows guests who have completed a stay to leave a review, which means every review displayed on your site comes from a real, verified experience.
• Encourage direct bookings: Potential guests who see strong reviews on your own site may feel confident enough to book directly, helping you reduce reliance on third-party booking platforms.
• Showcase your strengths: Highlight praise for the aspects of your property that matter most to travellers, such as location, cleanliness, value, or service.
• Keep reviews fresh automatically: As you import new Booking.com reviews into Feedspace, your widget updates to reflect your latest guest feedback.