How to Import Reviews from WebMD into Feedspace

Overview

Feedspace allows healthcare professionals and clinics to display authentic patient feedback by importing reviews directly from WebMD. By connecting WebMD reviews with Feedspace, doctors and medical organizations can enhance their online credibility and present real patient experiences through a Wall of Love or embedded widgets.

Step 1 – Open Import Reviews in Feedspace

1. Log in to your Feedspace account.
2. From the left navigation menu, select Import Reviews.
3. Choose WebMD from the list of supported review platforms.

Step 2 – Enter Your WebMD Review Link

1. Visit your WebMD doctor or clinic profile page.
2. Copy the complete URL containing your reviews (for example, https://doctor.webmd.com/doctor/vicken-sepilian-315c6b16-704f-44db-bda7-24033e27a0b2-overview).
3. Paste the URL in the input field under Request to import reviews from WebMD.
4. Click the Request button to submit your review import request.

Step 3 – Review Import Process

1. Feedspace’s engineering team will collect your WebMD reviews within 48 hours.
2. You will receive an email notification once your imported reviews are ready for viewing in your Feedspace dashboard.

Step 4 – Manage and Display Reviews

After your reviews have been imported:

• Access them in your Feedspace dashboard.
• Choose which reviews you’d like to feature.
• Display them using the Wall of Love or embed them directly on your clinic website to highlight patient satisfaction and care quality.

Step 5 – Support Assistance

If you encounter any issues or need help with importing reviews, click the chat bubble located at the bottom-right corner of your Feedspace dashboard to connect with the support team.