Feedspace gives you full control over branding on your review forms. If the logo is still visible after you turned it off, one of the checks below will clear it up in seconds.
What You Can Do
- Present a fully white-label testimonial experience under your own brand
- Strengthen reviewer trust by keeping the experience focused on your company
- Match the form visually to your website, landing pages, and marketing materials
- Use the form as a seamless extension of your brand identity, not a third-party tool
Reason 1: Hiding Branding Requires a Paid Plan
White-label branding is available on Feedspace paid plans. On the free plan, the branding toggle is locked. Upgrading unlocks it along with other professional customisation features.
Fix: Upgrade to a paid Feedspace plan. Once upgraded, return to the Settings tab of your form, toggle off Feedspace Branding, and save the form.
Reason 2: The Toggle Is On but the Form Was Not Saved
Toggling off branding in the editor does not take effect until you save.
- Open the form in the form editor.
- Go to the Settings tab and scroll to the Branding section.
- Confirm the Feedspace Branding toggle is turned off.
- Click Save and then reload the form URL to confirm the branding is gone.
Reason 3: Affiliate Link Is Enabled and Showing the Logo
When you hide Feedspace branding, the editor reveals an Enable Affiliate Link option. If you enable this, a small affiliate badge or link may still appear on the form as part of the affiliate program. This is separate from the standard branding.
Fix: If you do not want any Feedspace reference on the form, make sure Enable Affiliate Link is also toggled off. Save the form after making this change.
Reason 4: Browser Cache Is Showing an Old Version
After saving the form, your browser may serve a cached version of the form that still shows the branding.
Fix: Open the form URL in a private or incognito browser window to see the current live version. If the branding is gone there, clear your main browser cache and reload.
Frequently Asked Questions
Can I use Custom CSS to hide branding on a free plan?
Both the branding toggle and Custom CSS are available on paid plans. Upgrading gives you full styling control to make the form feel completely native to your brand.
Does hiding branding affect the form’s SEO or indexing?
No. Removing the Feedspace logo from the form has no effect on how the form is indexed by search engines.
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