Manage Reviews Guides – Feedspace Support

How Do I Use Feedspace Review Forms for My SaaS Product?

For SaaS products, a real customer talking about the specific problem your software solved is the most persuasive piece of marketing you can produce. Feedspace gives SaaS teams a simple way to collect those video testimonials from power users, run win-loss analysis through text reviews, and turn user feedback into conversion-driving social proof. What You… Continue reading How Do I Use Feedspace Review Forms for My SaaS Product?

How Do I Use Feedspace Review Forms for My E-Commerce Store?

Customer reviews are one of the top factors that drive purchasing decisions online. Feedspace makes it easy for e-commerce store owners to collect authentic video and text reviews from buyers, then display them as social proof on product pages, landing pages, or social media. What You Can Do Recommended Setup for E-Commerce Step 1: Create… Continue reading How Do I Use Feedspace Review Forms for My E-Commerce Store?

How Do I Use Feedspace Review Forms as an Agency?

Agencies live and die by referrals and case studies. Feedspace gives agencies a structured way to collect client testimonials at the end of every engagement, video, audio, or text, and turn them into the kind of social proof that shortens sales cycles for new clients. What You Can Do Recommended Setup for Agencies Step 1:… Continue reading How Do I Use Feedspace Review Forms as an Agency?

How Do I Use Feedspace Review Forms as a Freelancer?

As a freelancer, your reputation is everything. A single video testimonial from a happy client does more to win new business than any portfolio piece. Feedspace lets you collect those testimonials automatically, without awkward manual follow-up, and display them anywhere prospects can see them. What You Can Do Recommended Setup for Freelancers Step 1: Create… Continue reading How Do I Use Feedspace Review Forms as a Freelancer?

How Do I Use Feedspace Review Forms as a Coach or Consultant?

Coaches and consultants sell transformation, and the most powerful way to demonstrate that transformation is through the voice of someone who has experienced it. Feedspace makes it easy to collect emotional, specific video testimonials from clients at the peak of their results, then use those stories to attract new clients who recognise themselves in the… Continue reading How Do I Use Feedspace Review Forms as a Coach or Consultant?

How Do I Share My Feedspace Review Form with Customers?

A Feedspace review form is only effective when customers actually see it. This guide covers every way to get your form in front of customers, from a simple direct link to automated sequences and website embeds, so you can choose the method that fits your workflow. What You Can Do Method 1: Direct Link The… Continue reading How Do I Share My Feedspace Review Form with Customers?

How Do I Get Started with My First Feedspace Review Form?

Getting your first review form live on Feedspace takes less than five minutes. You end up with a branded page where customers can record a video, leave an audio note, or write a text testimonial, no app download or sign-in required on their end. What You Can Do What You Can Collect Step 1: Create… Continue reading How Do I Get Started with My First Feedspace Review Form?

How Do I Follow Up with Customers Who Have Not Submitted a Review?

Most people who intend to leave a review simply forget. A single well-timed follow-up can double your response rate. This guide covers how to follow up effectively using Feedspace Automation, without being annoying or damaging the relationship. What You Can Do Method 1: Automated Email Sequence (Recommended) The cleanest way to follow up is with… Continue reading How Do I Follow Up with Customers Who Have Not Submitted a Review?

How Do I Collect Reviews at an In-Person Event Using Feedspace?

In-person events, trade shows, workshops, product launches, conferences, are ideal moments to collect reviews. Attendees are engaged, the energy is high, and face-to-face interactions create the kind of goodwill that makes people want to give back. Feedspace’s QR code feature lets you collect reviews on the spot without any paperwork or manual follow-up. What You… Continue reading How Do I Collect Reviews at an In-Person Event Using Feedspace?

How Do I Collect a Review After Completing a Project in Feedspace?

The end of a project is the single best moment to ask for a testimonial. The work is done, the client has seen the results, and goodwill is at its highest. This guide shows you exactly how to structure that request using Feedspace so you get a specific, useful testimonial, not a vague one-liner. What… Continue reading How Do I Collect a Review After Completing a Project in Feedspace?

How Do I Ask Customers for a Review After They Buy from Me?

The best time to ask a customer for a review is right after they buy from you. They are excited, expectations are clear, and goodwill is at its highest. This guide shows you exactly how to get your Feedspace review form in front of customers at that moment, whether you sell products, services, or digital… Continue reading How Do I Ask Customers for a Review After They Buy from Me?

How Do I View Reviews Collected by My Feedspace Form?

Every review submitted through your Feedspace form is stored in your workspace and can be accessed in seconds. You can open the reviews list directly from the form card on the Forms page using the View Reviews option in the form menu. What You Can Do Option 1: From the Form Card Menu Option 2:… Continue reading How Do I View Reviews Collected by My Feedspace Form?

How Do I Duplicate a Review Form in Feedspace?

Duplicating a form in Feedspace creates an exact copy of an existing form including all its settings, tab configuration, and branding. This saves time when you want to create a similar form for a different product, campaign, or team without starting from scratch. What You Can Do What Gets Copied Reviews already collected on the… Continue reading How Do I Duplicate a Review Form in Feedspace?

How Do I Delete a Review Form in Feedspace?

You can permanently delete any review form from the Forms page using the three-dot menu on the form card. Deletion is immediate and cannot be undone, so pause the form first if you only want to stop collecting reviews temporarily. What You Can Do Before You Delete Steps to Delete a Form Common Questions What… Continue reading How Do I Delete a Review Form in Feedspace?

Does Feedspace Support Star Ratings on Review Forms?

Yes. Feedspace supports two types of ratings on the text review section of your form: a five-star rating and a like/dislike (thumbs up/down) rating. You enable ratings in the Capture Review tab under the Allow Text Review section. Reviewers select their score before submitting their written testimonial. What You Can Do 1. Open the Capture… Continue reading Does Feedspace Support Star Ratings on Review Forms?

Can Reviewers Upload Media Files with a Text Review in Feedspace?

Yes. The Enable Media Upload option inside the text review section lets reviewers attach a supplementary video, audio file, or image alongside their written testimonial. This is separate from the main Upload Video button on the form, it specifically adds an upload option to the text review step. What You Can Do 1. Open the… Continue reading Can Reviewers Upload Media Files with a Text Review in Feedspace?

Can I Customize the Title and Description on My Feedspace Review Form?

Yes. The title and description at the top of your Feedspace review form capture page are both fully editable. The title (default: “Share Your Experience”) is the main heading reviewers see first. The description below it gives them context about what you are asking them to do. Both are set in the Capture Review tab.… Continue reading Can I Customize the Title and Description on My Feedspace Review Form?

Can I Collect Star Ratings Alongside a Video Review in Feedspace?

Yes. The Capture Star Rating with Media toggle adds a five-star rating selector to the media recording flow. Reviewers can give a star score at the same time as recording their video, audio, or screen capture. This gives you a quantified rating attached to every media testimonial without needing a separate text review step. What… Continue reading Can I Collect Star Ratings Alongside a Video Review in Feedspace?

Can I Change the Submit Button Label on My Feedspace Form?

Yes. The submit button label on your Feedspace review form is fully customisable. The default label is “Submit Testimonial” but you can replace it with any text that fits your brand, for example “Send My Review”, “Share My Story”, or “Submit Feedback”. The setting is in the Capture Review tab and applies to this form… Continue reading Can I Change the Submit Button Label on My Feedspace Form?

Can I Capture a Comment with a Video Review in Feedspace?

Yes. The Capture Comment with Media option adds a text input to the form so reviewers can write a note alongside their video, audio, or screen recording. This gives you written context with every media testimonial, useful for understanding what the reviewer wanted to highlight in their recording. What You Can Do 1. Open the… Continue reading Can I Capture a Comment with a Video Review in Feedspace?

Can I Add a Comment Box to My Feedspace Review Form?

Yes. The Allow users to comment section adds a dedicated comment text area to your form that encourages reviewers to share more detail about their experience. You can customise the placeholder text to guide reviewers on what to write, helping you collect more useful and specific testimonials. What You Can Do 1. Open the Capture… Continue reading Can I Add a Comment Box to My Feedspace Review Form?

How Do I Use an Image as the Background of My Feedspace Review Form?

You can upload any image, a brand photo, a product shot, a textured pattern, or a custom illustration, as the background of your Feedspace review form. The image fills the full background behind the form card. An optional darken overlay lets you reduce the image contrast so the form content remains easy to read. What… Continue reading How Do I Use an Image as the Background of My Feedspace Review Form?

How Do I Use a Gradient Background on My Feedspace Review Form?

Feedspace includes eight built-in gradient backgrounds you can apply to any review form with a single click. Gradients give the form a polished, modern look without requiring any design skills. You select the gradient in the Settings tab and see the result instantly in the live preview. What You Can Do 1. Open the Settings… Continue reading How Do I Use a Gradient Background on My Feedspace Review Form?

How Do I Redirect Reviewers After Form Submission in Feedspace?

By default, Feedspace shows reviewers a Thank You page after they submit. If you prefer to send them somewhere else, your website, a special offer, a booking page, or any other URL, you can switch the page type to Redirect to URL. The redirect happens immediately after submission and replaces the thank you message entirely.… Continue reading How Do I Redirect Reviewers After Form Submission in Feedspace?

How Do I Enable Reviewer Email Notifications in Feedspace?

When reviewer email notifications are enabled, Feedspace automatically sends a confirmation email to the reviewer after they successfully submit their testimonial. This reassures them that their submission was received and gives you a professional touchpoint after every collection. The notification is sent to the email address the reviewer enters in your form’s User Details step.… Continue reading How Do I Enable Reviewer Email Notifications in Feedspace?

How Do I Set a Solid Color Background on My Feedspace Review Form?

A solid colour background is the simplest way to brand your Feedspace review form. Feedspace provides ten preset colour swatches and a custom hex code input so you can match any brand palette exactly. Changes appear live in the form preview as you select colours. What You Can Do 1. Open the Settings Tab 2.… Continue reading How Do I Set a Solid Color Background on My Feedspace Review Form?

How Do I Customize the User Details Page on My Feedspace Form?

The User Details step has a title (“Tell Us About Yourself” by default), a subtitle, and individual field labels that you can all customise to match your brand voice. Changing these copy elements makes the form feel more natural for your customers and can improve completion rates by setting clearer expectations. What You Can Do… Continue reading How Do I Customize the User Details Page on My Feedspace Form?

How Do I Customize My Thank You Page in Feedspace?

After a reviewer submits your form, they land on the Thank You page. Feedspace lets you fully customise this screen, the title, message, and an optional media file, so the experience feels like a natural part of your brand rather than a generic confirmation. You can also add a video, GIF, or image to make… Continue reading How Do I Customize My Thank You Page in Feedspace?

How Do I Collect Reviews on Other Platforms from My Thank You Page?

After a reviewer submits their testimonial, you can show them buttons encouraging them to also post their feedback on external review platforms like Google, Trustpilot, Capterra, or anywhere else that accepts direct review links. Each button has a custom label and URL. This turns a single form submission into an opportunity to collect reviews across… Continue reading How Do I Collect Reviews on Other Platforms from My Thank You Page?

How Do I Collect Reviewer Photos on My Feedspace Form?

Testimonials with a real reviewer photo are more credible and engaging than anonymous ones. The Avatar/Photo field lets reviewers upload a profile photo when they submit their testimonial. You enable it in the User Details tab, and it appears as a circular photo upload area on the form’s user details step. What You Can Do… Continue reading How Do I Collect Reviewer Photos on My Feedspace Form?

How Do I Choose Which Fields to Collect on My Feedspace Review Form?

The User Details step of your Feedspace review form collects additional information about the reviewer alongside their testimonial. You control exactly which fields appear by toggling each one on or off in the User Details tab. You can also mark any field as required so reviewers cannot skip it. What You Can Do 1. Open… Continue reading How Do I Choose Which Fields to Collect on My Feedspace Review Form?

How Do I Change the Font on My Feedspace Review Form?

Feedspace lets you choose a custom font for all text on your review form. Ten popular Google Fonts are available, covering a range of styles from clean sans-serifs to elegant serifs. If your form is embedded on a website, you can also use the Auto Capture option to automatically match your site’s existing font. What… Continue reading How Do I Change the Font on My Feedspace Review Form?

How Do I Change the Button Color on My Feedspace Review Form?

The primary colour setting in the Settings tab controls the colour of all CTA buttons across your Feedspace review form, including the submission buttons and the review link button in your automation emails. Changing it to match your brand colour makes the form feel like a seamless part of your product. What You Can Do… Continue reading How Do I Change the Button Color on My Feedspace Review Form?

How Do I Add an Affiliate Link to My Feedspace Review Form?

When the Feedspace branding badge is visible on your form, you can replace the default Feedspace link with your own affiliate referral link. Visitors who click the badge and sign up through your link earn you affiliate commission. You configure the affiliate link in the Settings tab alongside the branding toggle. What You Can Do… Continue reading How Do I Add an Affiliate Link to My Feedspace Review Form?

How Do I Add a Shadow to My Feedspace Review Form?

Adding a shadow to your Feedspace review form lifts the form card visually off the background, giving it depth and making it the clear focal point of the page. You can choose between a soft blurred shadow or a sharp solid shadow, set the size, and pick any colour to match your design. What You… Continue reading How Do I Add a Shadow to My Feedspace Review Form?

How Do I Add a Logo to My Feedspace Review Form?

Adding your brand logo to a Feedspace review form instantly makes the form feel like part of your product. Reviewers see your logo at the top of the form, which builds trust and reassures them they are in the right place. The logo is uploaded and managed inside the form’s Settings tab. What You Can… Continue reading How Do I Add a Logo to My Feedspace Review Form?

How Do I Add a Border to My Feedspace Review Form?

Adding a border draws a clean line around the form card, visually separating it from the background. This works especially well when you are using a background colour or gradient that is similar in tone to the form card, or when you want a structured, defined look. What You Can Do 1. Open the Settings… Continue reading How Do I Add a Border to My Feedspace Review Form?

What Is the Automation Tab on My Feedspace Review Form?

The Automation tab turns your review form into a self-running testimonial collection engine. Instead of manually following up with customers, you build a timed email sequence once and Feedspace handles every send automatically. Add your customer list, write your emails, and activate. The rest runs without you. What You Can Do Getting Started When you… Continue reading What Is the Automation Tab on My Feedspace Review Form?

How Do I Use a Custom Email Sender for My Form Automation in Feedspace?

By default, your automation emails are sent from reviews@feedspace.co and your workspace name appears as the sender. On a paid plan you can switch to Send from my own email or domain so every email arrives from your own address and brand name. You can configure this using either SMTP or Amazon SES, whichever matches… Continue reading How Do I Use a Custom Email Sender for My Form Automation in Feedspace?

How Do I Set Up Email Sequences on My Feedspace Review Form?

An email sequence is a series of timed messages sent automatically after a customer is added to your automation list. Each email has its own delay, subject, body, and call-to-action button. Once configured and activated, the sequence runs without any manual input, turning your customer list into a steady stream of review requests. What You… Continue reading How Do I Set Up Email Sequences on My Feedspace Review Form?

How Do I Set the Timing for My Feedspace Automation Emails?

Each email in your Feedspace automation sequence has three independent timing controls: how many days to wait before sending, what time of day to send, and which timezone to use. These settings let you reach customers at the moment most likely to get a response, and each email in your sequence can have different timing… Continue reading How Do I Set the Timing for My Feedspace Automation Emails?

How Do I Send Customers to My Feedspace Form Automation via Webhook?

The incoming webhook lets any external tool enroll customers in your Feedspace form automation by sending a simple HTTP POST request. When a new customer signs up, makes a purchase, or completes any trigger event in your other tools, those tools can POST the customer’s name and email directly to Feedspace, no manual imports needed.… Continue reading How Do I Send Customers to My Feedspace Form Automation via Webhook?

How Do I Preview and Test My Feedspace Automation Emails?

Before activating your automation, Feedspace lets you preview exactly how each email will look in a recipient’s inbox and send yourself a real test copy. The preview renders the email server-side, the same way it will appear to your customers, so what you see is what they get, on both desktop and mobile screen sizes.… Continue reading How Do I Preview and Test My Feedspace Automation Emails?

How Do I Pause and Resume My Feedspace Form Automation?

Pausing your form automation immediately stops all outgoing emails without deleting your sequence or removing customers from your list. It is the right choice when you need to update your emails, take a seasonal break, or investigate an issue, and you want to pick up exactly where you left off afterwards. What You Can Do… Continue reading How Do I Pause and Resume My Feedspace Form Automation?

How Do I Import Customers from CSV for My Feedspace Form Automation?

Importing a CSV is the fastest way to enroll a large customer list into your Feedspace form automation. You upload a spreadsheet of names and email addresses, and Feedspace adds every valid row to your contacts list in one step. Once imported, customers are enrolled in your email sequence and will receive review request emails… Continue reading How Do I Import Customers from CSV for My Feedspace Form Automation?

How Do I Edit an Email in My Feedspace Automation Sequence?

Each email in your Feedspace automation sequence has its own subject line, body, and call-to-action button that you can edit independently. Clicking Edit on an email card opens a slide-over panel where you write your message, insert personalisation variables, and customise the review button before saving. What You Can Do 1. Open the Email Edit… Continue reading How Do I Edit an Email in My Feedspace Automation Sequence?

How Do I Connect Integrations to My Feedspace Form Automation?

The Integrations tab inside your review form’s Automation section lets you connect the tools you already use, so customers are automatically added to your review request email sequence without any manual work. Connect your platform once and Feedspace continuously syncs new customers into your automation. What You Can Do Step 1: Open the Integrations Tab… Continue reading How Do I Connect Integrations to My Feedspace Form Automation?

How Do I Add or Remove Emails in My Feedspace Automation Sequence?

Your Feedspace automation sequence starts with one email and can be extended with additional follow-ups. Adding a second or third email increases the chance of reaching customers who did not open or respond to the first message. Each added email has its own independent subject, body, timing, and send settings. Emails you no longer need… Continue reading How Do I Add or Remove Emails in My Feedspace Automation Sequence?

How Do I Add Customers Manually to My Feedspace Form Automation?

Adding customers manually lets you enroll individual contacts into your Feedspace form automation one at a time. It is the right choice for targeted follow-ups after a sales call, a product demo, or any interaction where you know exactly who you want to ask for a review. No file preparation is needed, just a name… Continue reading How Do I Add Customers Manually to My Feedspace Form Automation?

How Do I Add Customers to My Feedspace Form Automation?

Your automation only sends emails to customers you have explicitly added. Feedspace gives you four ways to build your recipient list: manually one by one, via a CSV upload, via an incoming webhook, or through a platform integration. Once a customer is added, they are enrolled in your sequence and will receive emails according to… Continue reading How Do I Add Customers to My Feedspace Form Automation?

How Do I Activate My Feedspace Form Automation?

Every Feedspace form automation starts in Draft mode, which means no emails are sent until you explicitly activate it. Activating moves the automation to Active and begins enrolling customers according to the sequence you have configured. Before activating, Feedspace shows you a preview of how many customers will be enrolled and when the first email… Continue reading How Do I Activate My Feedspace Form Automation?

How Do I Enable Screen Recording on My Feedspace Review Form?

Screen recordings are a powerful testimonial format for software products, SaaS tools, and services where reviewers can walk through their experience live. Feedspace lets you add a Share Your Screen button to your review form with a single toggle, giving reviewers an easy way to record their screen directly in the browser without any additional… Continue reading How Do I Enable Screen Recording on My Feedspace Review Form?

How Do I Allow Reviewers to Upload a Video on My Feedspace Form?

Some reviewers already have a great video they want to share, whether it is a clip recorded on their phone, a screen recording from their desktop, or a short testimonial filmed earlier. Feedspace lets you add an Upload Video button to your review form so reviewers can submit a pre-recorded file directly, without needing to… Continue reading How Do I Allow Reviewers to Upload a Video on My Feedspace Form?

What Do the Stats on My Feedspace Review Form Mean?

Every review form in Feedspace displays three live stats on its card in the Forms list. These numbers give you an instant read on how your form is performing without opening any reports or dashboards. What You Can Do The Three Stats Explained Views The eye icon shows how many times your form URL has… Continue reading What Do the Stats on My Feedspace Review Form Mean?

How Do I Use Thumbs Up or Down Ratings in Feedspace?

Feedspace gives you two rating styles to match your audience. Star ratings (1 to 5) are great for benchmarking satisfaction over time. Thumbs up or down (like or dislike) gives reviewers a frictionless one-tap choice, which can increase completion rates on quick feedback or internal forms. What You Can Do 1. Open the Capture Review… Continue reading How Do I Use Thumbs Up or Down Ratings in Feedspace?

How Do I Upload Introduction Media to My Review Form in Feedspace?

Feedspace checks a few requirements when you upload introduction media to keep your form fast and responsive for reviewers. If the upload does not complete, one of the quick fixes below will get you sorted. What You Can Do Uploading a File That Is Not an Image, GIF, or Video Feedspace shows this message when… Continue reading How Do I Upload Introduction Media to My Review Form in Feedspace?

How Do I Show Existing Reviews on My Review Form in Feedspace?

Social proof accelerates social proof. Displaying existing testimonials on the same page as your submission form reassures new reviewers that others have already shared their experience, making them more confident and willing to do the same. Feedspace lets you embed any of your review widgets directly on the form in a few clicks. What You… Continue reading How Do I Show Existing Reviews on My Review Form in Feedspace?

How Do I Set Video and Audio Duration Limits in Feedspace?

Focused testimonials are more useful and easier to repurpose. Feedspace lets you set a maximum recording duration on your review form, keeping file sizes manageable and guiding reviewers toward concise, high-quality feedback that is ready to publish. What You Can Do 1. Open the Capture Review Tab 2. Enable Media Recording Make sure at least… Continue reading How Do I Set Video and Audio Duration Limits in Feedspace?

How Do I Send Automated Emails to Reviewers in Feedspace?

A confirmation email after submission makes reviewers feel valued and reinforces their positive experience with your brand. Feedspace can send this automatically every time someone submits a testimonial through your form, with no manual follow-up required on your end. What You Can Do 1. Enable the Email Field Before you can send automated emails, the… Continue reading How Do I Send Automated Emails to Reviewers in Feedspace?

How Do I Resume a Paused Review Form in Feedspace?

Feedspace’s pause feature gives you precise control over when your form is accepting submissions, which is great for seasonal campaigns or form updates. If your form is showing as paused and you are ready to collect reviews again, one of the steps below will get it active immediately. What You Can Do Reason 1: The… Continue reading How Do I Resume a Paused Review Form in Feedspace?

How Do I Remove Feedspace Branding from My Review Form?

Feedspace gives you full control over branding on your review forms. If the logo is still visible after you turned it off, one of the checks below will clear it up in seconds. What You Can Do Reason 1: Hiding Branding Requires a Paid Plan White-label branding is available on Feedspace paid plans. On the… Continue reading How Do I Remove Feedspace Branding from My Review Form?

How Do I Make Form Fields Required in Feedspace?

Required fields guarantee you receive the contact details and information you need from every reviewer, every time. Feedspace lets you mark any enabled field as required so your testimonial library is always complete and actionable. What You Can Do 1. Open the User Details Tab 2. Enable the Field Each standard field (Name, Email, Job… Continue reading How Do I Make Form Fields Required in Feedspace?

How Do I Improve My Review Form Conversion Rate in Feedspace?

Your form’s conversion rate shows what percentage of visitors actually submit a testimonial. Even a small improvement compounds quickly: going from 10% to 20% on a form that gets 100 visits per month means 10 more testimonials every month with no extra outreach. The tips below cover every part of the form experience that influences… Continue reading How Do I Improve My Review Form Conversion Rate in Feedspace?

How Do I Help Reviewers Complete and Submit My Feedspace Form?

Feedspace validates a few things before accepting a submission to protect the quality of the reviews you collect. If a reviewer is having trouble submitting, one of the checks below will resolve it quickly. What You Can Do Check 1: A Required Field Is Empty If you have marked any field as required (name, email,… Continue reading How Do I Help Reviewers Complete and Submit My Feedspace Form?

How Do I Enable Word of Mouth Sharing on My Review Form?

Your happiest reviewers are your best promoters. The Word of Mouth (WoM) feature in Feedspace displays a sharing prompt on the Thank You page right after someone submits a testimonial, when their enthusiasm is highest. This turns each completed review into an opportunity to reach new reviewers organically, with no extra effort from you. What… Continue reading How Do I Enable Word of Mouth Sharing on My Review Form?

How Do I Enable Video and Audio Recording on My Feedspace Form?

Feedspace supports video and audio recording on all modern browsers. If a reviewer is having trouble starting a recording, the checks below will identify the cause and get them recording in a few minutes. What You Can Do Check 1: Recording Is Not Enabled on the Form The most common reason is that the recording… Continue reading How Do I Enable Video and Audio Recording on My Feedspace Form?

How Do I Confirm My Auto-Tag Labels Are Working in Feedspace?

Feedspace’s Auto-Tag feature keeps your testimonial library organised automatically. If labels are not showing up on new reviews, one of the short checks below will get everything running correctly. What You Can Do Check 1: Labels Were Not Saved on the Form Selecting labels in the dropdown is not enough. You must also click Save… Continue reading How Do I Confirm My Auto-Tag Labels Are Working in Feedspace?

How Do I Configure Smart Redirection on My Feedspace Form?

Smart Redirection is one of Feedspace’s most powerful tools for turning happy reviewers into public advocates on Google, Trustpilot, and other platforms. Run through the checks below to confirm it is configured correctly and sending high-rating reviewers where you want them. What You Can Do Check 1: Smart Redirection Is Not Enabled Check 2: Rating… Continue reading How Do I Configure Smart Redirection on My Feedspace Form?

How Do I Collect Reviewer Consent in Feedspace?

Building trust starts with asking properly. The Feedspace consent feature adds a checkbox to your review form so reviewers give their explicit agreement before submitting. You get documented permission to use their testimonial in marketing, on your website, or in any public-facing context, giving both sides confidence in the process. What You Can Do 1.… Continue reading How Do I Collect Reviewer Consent in Feedspace?

How Do I Auto-Tag Collected Reviews with Labels in Feedspace?

The Auto-Tag feature assigns one or more labels to a review form so that every testimonial collected through it is automatically organised the moment it arrives. No manual sorting, no missed tags, just a clean and structured testimonial library ready to filter and share. What You Can Do 1. Open the Form Settings Tab 2.… Continue reading How Do I Auto-Tag Collected Reviews with Labels in Feedspace?

How Do I Add More Review Forms to My Feedspace Account?

Each Feedspace plan includes a generous set of review forms to cover most use cases. When you need more, there are a few quick options to expand your capacity or make the most of your existing forms. What You Can Do Reason: Plan Limit Reached Each Feedspace plan includes a set number of active review… Continue reading How Do I Add More Review Forms to My Feedspace Account?

How Do I Add Introduction Media to My Review Form in Feedspace?

A warm welcome dramatically increases the number of reviewers who complete your form. Feedspace lets you upload a video, GIF, or image to the top of your form to greet reviewers, explain what you are asking for, and give your brand a human face before they start recording or typing. What You Can Do 1.… Continue reading How Do I Add Introduction Media to My Review Form in Feedspace?

How Do I Add Custom Questions to My Review Form in Feedspace?

Every business has unique information it wants from reviewers. Feedspace lets you add up to three custom text questions to any review form so you can capture the specific details that matter most to you, beyond the standard name, email, and company fields. What You Can Do 1. Open the User Details Tab 2. Add… Continue reading How Do I Add Custom Questions to My Review Form in Feedspace?

How to Set a Custom URL Slug for Your Review Form

Overview Feedspace lets you replace the default form URL with a memorable, branded slug: making your form link easier to share and recognize. For example, you can change a long random URL into something like yourworkspace.feedspace.io/your-brand-name. Step 1: Open the Share Tab Step 2: Find the Form Link Step 3: Enter Your Custom Slug Step… Continue reading How to Set a Custom URL Slug for Your Review Form

How to Customize the Background of Your Review Form

Overview Feedspace allows you to personalize the background of your Review Forms to match your brand identity. You can choose from a solid color, gradient, or custom background image, and further enhance the look with shadow and border effects. Step 1: Open Review Form Settings Step 2: Enable Custom Background Step 3: Choose Your Background… Continue reading How to Customize the Background of Your Review Form

How to Pause the Review Form in Feedspace

Overview The Pause Form feature in Feedspace allows you to temporarily halt submissions on your Review Form. This can be helpful when you need to stop receiving reviews for a while without deleting the form. Step 1 – Log in to Your Feedspace Account If you haven’t already, log in to your Feedspace account by… Continue reading How to Pause the Review Form in Feedspace

How to Create Review Forms without AI

Feedspace currently uses AI to generate the initial version of every new form. To create a form manually in your own style, you can give the AI a simple one-sentence prompt so it produces a basic structure, and then you can edit the entire form manually. All fields, questions, and text can be changed or… Continue reading How to Create Review Forms without AI

How to Use Custom CSS in Feedspace Review Forms

Overview Feedspace gives you the flexibility to fully personalize your Review Forms using the Custom CSS feature.With this option, you can change the font style, colors, button design, and spacing to match your brand’s visual identity and enhance your form’s overall appearance. Step 1: Open Review Form Settings Step 2: Locate the Advanced CSS Option… Continue reading How to Use Custom CSS in Feedspace Review Forms

How to Hide the Feedspace Branding

Overview By default, every Feedspace form includes a small “Powered by Feedspace” badge.If you want to display your form with a white-label appearance, you can easily remove the Feedspace branding directly from the Settings panel. Step 1: Open the Form Settings Step 2: Find the Branding Section On the right-hand side, scroll down to the… Continue reading How to Hide the Feedspace Branding

How to Add Social Redirection in Review Forms

Overview Feedspace allows you to collect reviews directly on third-party platforms such as Google, Facebook, Trustpilot, G2, and more by adding social redirection buttons to your review forms.When users click on a platform button, they’re redirected to the selected site where they can post their review: with their feedback automatically copied to the clipboard for… Continue reading How to Add Social Redirection in Review Forms

How to Change the Language of Forms

Overview Feedspace allows you to automatically translate your Review Forms into multiple languages.This feature helps you reach a global audience by displaying the form in the user’s preferred language: such as English, French, German, Hindi, Dutch, and more. Step 1: Open the Form Settings Step 2: Find Language Customization Step 3: Select a Language Click… Continue reading How to Change the Language of Forms

How to Set Text Alignment Right-to-Left for Review Form

Overview If your review form needs to support right-to-left (RTL) languages such as Arabic or Hebrew, you can easily adjust the text alignment using Custom CSS in Feedspace.This ensures that all form elements: including labels, placeholders, and input fields: align properly for RTL reading flow. Step 1: Open Review Form Settings Step 2: Enable Custom… Continue reading How to Set Text Alignment Right-to-Left for Review Form

How to Share Review Form in Notion

Overview You can easily share your Feedspace Review Form on Notion pages. Feedspace provides an embed link that can be added directly into any Notion page block, allowing you to collect reviews seamlessly within your workspace. Step 1: Copy Your Embed Link from Feedspace Step 2: Log in to Your Notion Account Go to Notion… Continue reading How to Share Review Form in Notion

How to Share Form Link via Email

Overview Feedspace makes it easy to share audio, video, and text forms across your network. You can easily collect reviews by sharing your review form via email. Customize the subject line and message, then send a professional-looking invitation that directs recipients straight to your feedback form. Step 1 – Log into Feedspace Start by logging… Continue reading How to Share Form Link via Email

How to Share Form Link via QR Code

Overview Feedspace makes it easy to share audio, video, and text forms across your network. Providing a QR code for your review or feedback form makes it easy for users to access it directly – ideal for print, offline events, and quick mobile access. In Feedspace, you can generate and share a QR code that… Continue reading How to Share Form Link via QR Code

How to Share Form Link via Social Media

Overview Feedspace makes it easy to share audio, video, and text forms across your network. You can share your form directly on platforms like WhatsApp, LinkedIn, X (formerly Twitter), and Facebook by clicking the corresponding share buttons. Step 1 – Log into Feedspace Start by logging into your Feedspace account. Step 2 – Select Your… Continue reading How to Share Form Link via Social Media

How to Integrate Review Forms Into Your Website

Overview Feedspace makes it easy to share audio, video, and text forms across your network. To integrate your review form into your website, follow these steps: Step 1: Log into Feedspace Start by logging into your Feedspace account. Step 2: Go to the Forms Page Navigate to the Forms page on Feedspace. Step 3: Select the Form to Share… Continue reading How to Integrate Review Forms Into Your Website

How to Set Smart Google Redirection in Feedspace

Overview Feedspace allows you to smartly redirect satisfied customers to Google Reviews. With this feature, if a customer selects a 4-star or 5-star rating, they will be redirected to your Google Review page automatically. This helps capture positive feedback publicly while still collecting private feedback for lower ratings. Steps to Enable Smart Google Redirection Why… Continue reading How to Set Smart Google Redirection in Feedspace

Share Review Form Easily on Slack

Overview Want feedback, updates, or customer testimonials to land directly in your team’s Slack channel? Feedspace makes it seamless – whether it’s text, video, or audio testimonials. Step 1 – Log in to Feedspace Head to your Feedspace account and open the workspace where you want to collect responses. Step 2 – Create or Edit… Continue reading Share Review Form Easily on Slack

Share Testimonial Form Easily on Instagram

Overview Reach your audience where they spend their time – Instagram! With Feedspace, sharing Review Forms (text, video, or audio) is simple and just a few taps away. Step 1 – Log in to Feedspace Head to your Feedspace account and open the workspace where you want to collect responses. Step 2 – Create or… Continue reading Share Testimonial Form Easily on Instagram

Share Review Form Easily on WhatsApp

Overview Want to make it easier for customers to share their feedback? With Feedspace, you can send Review Forms (text, video, or audio) directly via WhatsApp in just a few clicks. Step 1 – Log in to Feedspace Sign in and open the workspace where you want to share reviews. Step 2 – Create or… Continue reading Share Review Form Easily on WhatsApp

How to Share Testimonial Forms on Facebook

Overview Facebook connects billions of people worldwide, making it an ideal platform to collect customer testimonials, reviews, and feedback. With Feedspace, you can create text, video, and audio testimonial forms and share them directly on Facebook. This allows your audience to submit authentic responses, helping build trust and credibility for your business. Create and Share… Continue reading How to Share Testimonial Forms on Facebook

How to Share Testimonial Forms on Twitter

Overview Your Twitter followers can be one of the best sources of authentic feedback, reviews, and testimonials. With Feedspace, you can create testimonial forms (text, video, or audio) and share them directly on Twitter through a tweet or direct message. Publish Your Testimonial Form on Twitter Step 1: Create a new form to request responses… Continue reading How to Share Testimonial Forms on Twitter

How to Share a Testimonial Form on LinkedIn

Overview Collecting testimonials, reviews, and feedback on LinkedIn is a powerful way to build trust and credibility for your brand. With Feedspace, you can easily create testimonial forms (text, video, or audio) and share them directly with your LinkedIn connections. Follow this step-by-step guide to share your testimonial form on LinkedIn: Guide to Posting a… Continue reading How to Share a Testimonial Form on LinkedIn

How Do You Capture Client Testimonials?

Overview Feedspace makes it super easy to collect client testimonials in the format you prefer – video, audio, or text. Here are the four simple ways you can share your Review Form. 1. Share Link Copy your Review Form link and share it directly on social media, chat apps, or anywhere online. Clients can instantly… Continue reading How Do You Capture Client Testimonials?

What Are Review Forms?

Overview Review Forms are an easy way to collect honest opinions, reviews, and experiences from your customers or team members. They allow you to: Why Use Review Forms? How Review Forms Work

How to Create a Text Testimonial Form in Feedspace

Follow these steps to quickly set up a text testimonial form in Feedspace: 1. Open the Forms Section 2. Create a New Form Click Create New Form. You’ll get two options: If you choose AI, simply describe your form (e.g., “Make video and text review form for my online tutoring business”) and Feedspace AI 🤖… Continue reading How to Create a Text Testimonial Form in Feedspace

Learn More About Sharing Forms Using Feedspace

Overview Feedspace makes it easy to share audio, video, and text forms across your network. Whether you’re sharing them on your website or through social media platforms sharing with simple link, the process is simple. Follow the steps below to share and integrate your forms effectively. How to Share Feed Forms Follow these simple steps… Continue reading Learn More About Sharing Forms Using Feedspace

How to Create an Audio Review Form in Feedspace

Overview Creating an audio form in Feedspace is a simple and easiest way to collect audio feedback from your audience. This feature is ideal for gathering detailed feedback, conducting interviews, and collecting voice notes. In this guide, we’ll walk you through the steps to create an audio form, configure its settings, and share it with… Continue reading How to Create an Audio Review Form in Feedspace

How to Create a Video Feedback Form in Feedspace

Overview Creating a video feed form in Feedspace allows you to collect impactful, visual feedback from your audience. Ideal for video testimonials, interviews, or in-depth responses, this feature helps you gain authentic insights. This guide walks you through building and customizing your video feed form with ease. Steps to create a video feed form Step… Continue reading How to Create a Video Feedback Form in Feedspace

How can we help you?

Frequently Read Articles