Feedspace handles payments through Stripe. To update the card on your subscription, you open the Stripe billing portal from inside your Feedspace account. The change applies immediately to your next billing cycle.
This applies to monthly and yearly paid plans. AppSumo lifetime deal users don’t have a stored card in Feedspace — see the note at the end of the steps below.
Click the circular avatar button at the top-right of the header. A profile dropdown opens. Click Subscription. The My Account modal opens on the Subscription tab showing your current plan name, price, and billing period.
Click the Manage Subscriptions button. It opens the Stripe billing portal in a new browser tab. If you don’t see this button, your account may be on a free plan or an AppSumo lifetime deal.
In the Stripe portal, find the Payment Method section and click Add payment method or the option to replace your existing card. Enter your new card details and save. The new card becomes your default immediately.
Once updated, close the Stripe portal tab and return to Feedspace. The change is already active.
If you purchased Feedspace through AppSumo as a lifetime deal, your payment was made directly on AppSumo and Feedspace doesn’t store a card for your account. The Manage Subscriptions button won’t appear. If you need to purchase an add-on such as an extra custom domain, that is handled inside the Subscription tab where a Buy Now button appears in the custom domain usage section. Contact support@feedspace.io if you need help.
To view your invoices and download them as PDFs, see How Do I Download My Invoice in Feedspace?. To change your plan, see How Do I Upgrade or Change My Plan in Feedspace?
Some international cards or cards issued by certain banks block recurring subscription charges unless you notify the bank first. Contact your card issuer and let them know you’re authorizing a charge from Feedspace via Stripe. Then retry the payment from the Stripe portal or contact support@feedspace.io to have the payment retried.
This error means Stripe couldn’t complete the 3D Secure or bank authentication step for your card. Try adding the card again in the Stripe portal and complete any authentication prompt your bank sends. If the error persists, try a different card or contact your bank.
Overview The Subscription tab in your Feedspace account shows your current plan, billing amount, usage across your workspaces and storage, and your full invoice history. You can also manage your subscription or upgrade from this tab. How to Open the Subscription Tab What the Subscription Tab Shows Current Plan Usage...
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Overview Feedspace provides PDF invoices for every payment made on a paid monthly or yearly plan. You can download them from the Billing History section inside the Subscription tab at any time. How to Download an Invoice Common Questions I do not see a Billing History section Billing History is...