What Is the Import Social Review Notification in Feedspace?

Overview

The Import Social Review Notification is an account-level email alert in Feedspace. When this toggle is on, Feedspace sends you an email each time a social review is imported into any workspace you have access to. This covers reviews brought in from platforms such as Google, Facebook, Trustpilot, and other sources via the Import Reviews feature.

This notification is enabled by default. It is designed to confirm that a bulk import completed successfully and to let you know when new reviews are ready to use in your workspace.

When You Receive This Notification

An email is sent to your account whenever social reviews are imported into a workspace. Common scenarios include:

• Importing Google reviews into a workspace using the Import Reviews feature.
• Bringing in reviews from Facebook, Trustpilot, or other supported platforms.
• Running a bulk import that adds multiple reviews at once.

The notification applies across all workspaces in your account, not just your primary workspace.

How to Enable or Disable This Notification

1. Log in to your Feedspace account.
2. Click your profile icon or account menu in the top right corner of the screen.
3. Go to My Account, then open the Notifications tab.
4. Find the Import Social Review Notification toggle and switch it on or off.
5. Click Save Changes to apply your preference.

When to Turn This Notification Off

This toggle is on by default because most users want confirmation that an import finished. However, there are situations where turning it off makes sense:

• You run frequent or scheduled imports and do not need an alert for every batch.
• Multiple team members are importing reviews and you are receiving too many emails.
• You monitor review imports through another channel or tool.

Common Questions

Does this notification cover all my workspaces?

Yes. The setting is at the account level, so it applies to every workspace you have access to. Toggling it off stops import emails for all workspaces at once.

I imported reviews but did not receive an email

Check that the Import Social Review Notification toggle is turned on and that you clicked Save Changes. Also check your spam or junk folder, as notification emails can occasionally be filtered there.

Does this notification affect review form submissions?

No. This toggle only covers social reviews imported through the Import Reviews feature. Notifications for video, audio, and text reviews submitted through your review forms are controlled by their own separate toggles on the same Notifications tab.