The Import Social Review Notification is an account-level email alert in Feedspace. When this toggle is on, Feedspace sends you an email each time a social review is imported into any workspace you have access to. This covers reviews brought in from platforms such as Google, Facebook, Trustpilot, and other sources via the Import Reviews feature.
This notification is enabled by default. It is designed to confirm that a bulk import completed successfully and to let you know when new reviews are ready to use in your workspace.
An email is sent to your account whenever social reviews are imported into a workspace. Common scenarios include:
The notification applies across all workspaces in your account, not just your primary workspace.
Log in to your Feedspace account.
Click the profile avatar in the top right corner of your dashboard. The account menu drops down.
Select Notifications. The My Account window opens on the Notification Preferences panel.
Find the Import Social Review toggle and switch it on or off.
Click Save Changes to apply your preference.
This toggle is on by default because most users want confirmation that an import finished. However, there are situations where turning it off makes sense:
Yes. The setting is at the account level, so it applies to every workspace you have access to. Toggling it off stops import emails for all workspaces at once.
Check that the Import Social Review Notification toggle is turned on and that you clicked Save Changes. Also check your spam or junk folder, as notification emails can occasionally be filtered there.
No. This toggle only covers social reviews imported through the Import Reviews feature. Notifications for video, audio, and text reviews submitted through your review forms are controlled by their own separate toggles on the same Notifications tab.
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