Overview
A webhook in Feedspace sends real-time data to a URL you control whenever a review event occurs. You create the webhook by entering your server’s endpoint URL, and then select which review events should trigger it. This lets you receive notifications or trigger workflows in your own system the moment a new review comes in.
Before you start
- Have a server or service ready to receive POST requests. The endpoint URL must use HTTPS. HTTP URLs are not accepted.
- Check the Feedspace webhook documentation to understand the payload format your endpoint will receive.
Steps to create a webhook
- Log in to your Feedspace dashboard.
- In the left sidebar, click Automation under the Workspace section.
- Click the Webhook tab at the top of the Automation page.
- Click Create Webhook.
- In the modal that opens, enter your Endpoint URL. The URL must start with
https://.
- Click Create Webhook to save.
- After the webhook is created, click Activate in the Action column to start receiving event data. All available events are subscribed by default. To customize which events trigger this webhook, click the Events button on the webhook row.
The webhook is created in an inactive state. Click Activate in the Action column to begin receiving event data at your endpoint.
Troubleshooting
I see a validation error when entering my URL
Check that the URL starts with https:// and is a properly formatted web address. URLs starting with http:// are rejected. Also make sure there are no spaces or special characters in the URL.
I have reached the maximum number of webhooks
If you see a message saying you have reached the webhook limit, delete an existing webhook before creating a new one, or upgrade your plan to get access to more webhooks.
What’s next
- Click Activate on the new webhook row to start delivery, or click the Events button to customize which review events it should receive.
- Copy the webhook secret shown in the row to verify incoming requests on your server.
- To stop a webhook permanently, click the trash icon in the Action column to delete it.
Common questions
My webhook was created but I am not receiving any data
Newly created webhooks start in an inactive state. Click Activate in the Action column on the webhook row to begin delivery. All available events are subscribed by default, so no additional event configuration is required before activating.
Can I have more than one webhook?
Yes. You can create multiple webhooks, each pointing to a different endpoint and listening to different events. The number of active webhooks available depends on your plan.
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