How Do I Manage Webhook Events in Feedspace?

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Last updated on June 15, 2026

Overview

After you create a webhook in Feedspace, you choose which review events it listens to. You can update the event selection at any time without deleting or recreating the webhook.

How to Select Events for a Webhook

In the left sidebar, click Automation under the Workspace section.
Click the Webhook tab.
Find the webhook you want to configure and click Edit.
The Webhook Events panel opens. It has three views:
- All: Shows every available event. Use the select all checkbox to enable or disable everything at once.
- Active: Shows only the events currently enabled for this webhook.
- Inactive: Shows events that are available but not yet enabled.
Check or uncheck events to enable or disable them.
Click Update Events to save your selection.

Available Webhook Events

Text Review Received: Triggered when a customer submits a written review.
Video Review Received: Triggered when a customer submits a video review.
Audio Review Received: Triggered when a customer submits an audio review.

Common Confusion

Do I need to recreate the webhook to change events?

No. You can update the event selection at any time by clicking Edit on the webhook row. The webhook URL and secret stay the same when you update events.

What happens if no events are selected?

If a webhook has no events selected, it will not send any data even if it is active. Make sure at least one event is enabled for the webhook to function.

What You Can Do Next

Test your webhook by submitting a test review and checking if your endpoint receives the payload.
Deactivate the webhook temporarily if you want to pause delivery without deleting it.

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