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How Do I Manage Webhook Events in Feedspace?

Last updated on July 22, 2026

Overview

When you create a webhook in Feedspace, all available events are subscribed by default. You can update the event selection at any time to limit which review events trigger your webhook, without deleting or recreating it.

How to select events for a webhook

  1. Log in to your Feedspace dashboard.
  2. In the left sidebar, click Automation under the Workspace section.
  3. Click the Webhook tab.
  4. Find the webhook you want to configure and click the Events button on that row.
  5. The Webhook Events modal opens, showing a list of available events. Each event has a title, a description, and a checkbox.
  6. Check or uncheck events to enable or disable them. At least one event must remain selected.
  7. Click Update Events to save your selection.

Available webhook events

  • Text Review Received: Triggered when a customer submits a written review.
  • Video Review Received: Triggered when a customer submits a video review.
  • Audio Review Received: Triggered when a customer submits an audio review.

What’s next

  • Test your webhook by submitting a test review and checking if your endpoint receives the payload.
  • To stop a webhook permanently, click the trash icon in the Action column to delete it.

Common questions

Do I need to recreate the webhook to change events?

No. You can update the event selection at any time by clicking the Events button on the webhook row. The webhook URL and secret stay the same when you update events.

What happens if no events are selected?

If a webhook has no events selected, it will not send any data even if it is active. Make sure at least one event is enabled for the webhook to function.

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