What is Webhook in Feedspace?

Overview

Webhooks in Feedspace let your external applications receive instant notifications whenever an event occurs in your workspace. Instead of repeatedly polling the API for updates, Feedspace pushes event data to a URL you provide the moment something happens, making your integrations faster and more efficient.

For example, a development team can register a webhook endpoint so that every time a new testimonial is submitted, a Slack message is posted to their channel automatically, with no polling or manual checking required.

Available webhook events

Feedspace lets you subscribe to specific events. When you create a webhook, all available events are subscribed by default. You can adjust which events you receive using the Events button on the webhook row.

1. Text Review Received: triggered when a new text review is added.
2. Video Review Received: triggered when a new video testimonial is submitted.
3. Audio Review Received: triggered when a customer leaves an audio review.

How to create a webhook in Feedspace

1. Log in to your Feedspace workspace.
2. Click Automation in the left sidebar, then click the Webhook tab.
3. Click Create Webhook.
4. Enter your endpoint URL (must use HTTPS) and click Create Webhook.
5. Click Activate on the new webhook row to start receiving events.

What’s next

Once your webhook is active, Feedspace will send event payloads to your endpoint for every subscribed event. You can connect these payloads to tools like n8n, Zapier, or your own server to trigger any downstream action. See the related articles below for step-by-step integration guides.

Common questions

What happens if my server is temporarily unavailable when a webhook fires?

Feedspace sends the event payload to your registered endpoint. If your server is unavailable at that moment, the delivery attempt may not succeed. To avoid missing events, ensure your endpoint is reliably hosted and uses a valid HTTPS URL.

Can I subscribe to only some events instead of all of them?

Yes. After creating a webhook, click the Events button on the webhook row to open the event selector. Uncheck any events you do not need and click Update Events to save. At least one event must remain selected.

Is there a webhook secret I can use to verify payloads?

Yes. Each webhook row has a Secret field. You can copy this value and use it in your server code to verify that incoming requests are genuinely from Feedspace.