It is completely natural to wonder what happens to the information your reviewers share when they submit a response through your Feedspace form. This article explains exactly how that data is handled and gives you practical steps to manage it responsibly. By the end you will have a clear picture of where reviewer data lives and how to keep your forms privacy-friendly.
When a reviewer fills out your Feedspace form, any information they provide, including their name, email address, photo, and review content, is stored securely inside your Feedspace account. This data belongs to your workspace, and you are in control of how it is accessed, used, and managed.
Feedspace uses industry-standard security practices to protect the data stored in your account. Only you and any team members you have granted access can view the responses collected through your forms.
As the owner of the form, you are responsible for how you collect, store, and use the personal data your reviewers submit. This means deciding which fields to include on your form, how you display or publish the reviews, and how you communicate with reviewers about the use of their testimonials.
A good starting point is to only collect the fields you genuinely need. For example, if you do not plan to email your reviewers, consider making the email field optional or removing it from your form entirely.
Feedspace includes a built-in Consent checkbox field that you can add to any review form. When this field is enabled, reviewers must explicitly tick the checkbox before submitting, confirming that they agree to their review being collected and published. This is a straightforward way to demonstrate that you have obtained clear permission from each reviewer.
For teams who need to align with GDPR or similar data protection regulations, the Consent field is an important tool. Pairing it with a short, plain-language note in your form’s intro text, explaining how the testimonial will be used, gives reviewers full transparency and builds trust in your brand.
Building trust starts with asking properly. The Feedspace consent feature adds a checkbox to your review form so reviewers give their explicit agreement before submitting. You get documented permission to use their testimonial in marketing, on your website, or in any public-facing context, giving both sides confidence in the process....
The User Details step of your Feedspace review form collects additional information about the reviewer alongside their testimonial. You control exactly which fields appear by toggling each one on or off in the User Details tab. You can also mark any field as required so reviewers cannot skip it. What...
Overview Review Forms are an easy way to collect honest opinions, reviews, and experiences from your customers or team members. They allow you to: Why Use Review Forms? How Review Forms Work