Overview
It is a great question to ask as your review collection grows. Whether new reviews appear on your widget depends on which display mode you have set up. This article explains both options so you can choose the approach that works best for you.
How Your Widget Handles New Reviews
Feedspace gives you two distinct ways to control which reviews appear on your widget. Understanding each mode will help you get exactly the experience you want.
Mode 1: Manual Selection
By default, your widget uses manual selection. In this mode, you visit the Select Reviews tab inside your widget settings and hand-pick each review you want to display. New reviews that come in after you save your selection do not appear on the widget until you return to that tab and add them yourself.
This gives you complete editorial control. You can highlight your strongest testimonials, maintain a consistent tone, and keep your widget looking exactly as you intended, regardless of how many new reviews arrive.
Mode 2: Automation
If you prefer a hands-off approach, the Automation toggle in the Select Reviews tab is exactly what you need. When you enable Automation, you set filter criteria such as minimum star rating, review source, or a keyword. Any new review that matches your criteria is added to your widget automatically, with no action required from you.
This is ideal if you collect reviews at a high volume and want your widget to stay fresh without ongoing manual effort. Your filters ensure that only high-quality, relevant reviews make it onto the widget, so you keep quality control while saving time.
What You Can Do Next
- Open your widget settings and go to the Select Reviews tab to see which mode is currently active.
- To add reviews right away, use manual selection to hand-pick the testimonials you want to feature on your widget.
- To keep your widget updated without manual work, enable the Automation toggle and configure your rating, source, or keyword filters.
- Read the related articles below to learn more about using Automation with your carousel widget and understanding how widgets work in Feedspace.
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