After you add the CNAME record to your DNS settings, Feedspace checks for the record and verifies your domain ownership. The time it takes for Feedspace to detect your CNAME depends on DNS propagation, which varies based on your domain registrar and the TTL (Time to Live) value set on your DNS record.
Once Feedspace detects your verified CNAME record, Step 3 (SSL Activation) begins automatically. You do not need to take any action. Feedspace provisions an SSL certificate for your custom domain and activates HTTPS. When SSL is active, your custom domain is live and all your review forms, wall of love pages, and widgets load under your branded URL.
TTL controls how long DNS resolvers cache your record before checking for updates. If you set a low TTL before adding your CNAME, the new record spreads across the internet faster. A TTL between 300 and 3600 seconds (5 minutes to 1 hour) is recommended when making DNS changes. You can raise it again once your domain is verified.
You can monitor how your CNAME record is spreading globally using a free tool like dnschecker.org. Enter your subdomain (for example, reviews.yourcompany.com) and select the CNAME record type. Green checkmarks across most locations means propagation is nearly complete and Feedspace should be able to verify your domain shortly.
Yes. Return to the Custom Domain settings in Feedspace and click Verify Domain after adding the CNAME to your DNS. Feedspace then checks for the record. If propagation is not yet complete, wait a while and click Verify again.
If your domain remains unverified after 48 hours, the most common causes are an incorrect CNAME host or target value, or the record was added to the wrong DNS zone. Double-check the host and target values shown in your Feedspace Custom Domain settings against what you entered in your registrar. Use dnschecker.org to confirm the CNAME is resolving correctly.
SSL activation is fully automatic. Once Feedspace detects your verified CNAME, it provisions the SSL certificate without any input from you. There is no separate step or button to click for SSL.
Overview Adding your own custom domain to Feedspace helps reinforce your brand and may improve traffic. Below is a simple, step-by-step walkthrough to get your custom domain up and running. Step – 1 Log into Feedspace Go to Feedspace and log into your Feedspace account. Step – 2 Navigate to...
Common Reasons Your Custom Domain Is Not Verified After adding your subdomain in Feedspace and clicking Verify Domain, verification can fail for several reasons. Work through each cause below to find and fix the issue. 1. DNS has not propagated yet This is the most common reason. When you add...
What It Means When you see No Custom Domain next to a workspace name in the Feedspace sidebar switcher, it means that workspace has not been configured with a custom domain. All review forms, wall of love pages, and widgets in that workspace use the default Feedspace URL format, such...