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How Do I Use Feedspace Review Forms as an Agency?

Last updated on June 11, 2026

Agencies live and die by referrals and case studies. Feedspace gives agencies a structured way to collect client testimonials at the end of every engagement, video, audio, or text, and turn them into the kind of social proof that shortens sales cycles for new clients.

What You Can Do

  • Create one review form per service line (SEO, paid ads, design, development)
  • Send the form as part of the project close-out process for every client
  • Collect specific details, results achieved, problem solved, ROI, to build case studies
  • Embed testimonials on service pages or use them in pitch decks and proposals

Recommended Setup for Agencies

Step 1: Create Service-Specific Forms

A client reviewing your SEO service has a different story to tell than one reviewing your branding work. Create a separate form for each core service with a title and custom questions specific to the outcome: “What results did you see after working with us on your SEO?”

Step 2: Add Custom Questions

Use custom questions to prompt clients for the specifics you need for a case study: What was the main challenge before working together? What results did you achieve? Would you recommend us and why? This turns a generic testimonial into a structured story.

Step 3: Collect Video Testimonials

Enable video recording on all forms. A thirty-second video of a client saying “we doubled our leads in three months” is worth more than any written case study on a sales call. Agency clients who have seen great results are usually willing to record, especially when it only takes two minutes.

Step 4: Use Testimonials in Proposals

Download approved video testimonials and embed them in pitch decks, proposal documents, and sales emails. Prospects who see a client from a similar industry describing real results convert at a significantly higher rate.

Step 5: Build a Public Wall of Love

Use the Feedspace Wall of Love to create a public page of client testimonials. Link to it from your website, LinkedIn, and agency directory profiles as a live trust signal for prospective clients.

Common Questions

Can team members access the same forms?

Yes. Team members added to your Feedspace workspace can view, manage, and share forms. Assign account managers access so they can collect testimonials directly from their own clients.

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