How Do I Use Automation to Auto-Select Reviews on My Avatar Group Widget in Feedspace?

Overview

The Avatar Group widget in Feedspace displays a cluster of reviewer avatars, giving visitors an immediate visual impression of your growing customer community. Because the widget’s impact depends on having a steady stream of real, high-quality reviewer faces, keeping the selection fresh by hand can quickly become a chore.

The Setup Automation button in the Select Reviews tab solves this by letting you define rules once, so the Avatar Group widget automatically picks up new reviews that match your criteria, such as a minimum star rating, a positive sentiment score, a specific review type, or a keyword. As new verified customers submit testimonials, they flow straight into your widget without any manual work, maintaining an authentic and ever-growing community feel.

How to Set Up Automation to Auto-Select Reviews for Your Avatar Group Widget

Step 1: Open Your Avatar Group Widget

Log in to Feedspace and navigate to the Widgets section from the left sidebar. Locate your existing Avatar Group widget in the list and click on it to open the widget editor. If you have not created one yet, click Create Widget, choose Avatar Group, and complete the initial setup before continuing.

Step 2: Go to the Select Reviews Tab

Inside the widget editor, click the Select Reviews tab. This tab is where you choose which reviews appear as avatars in the widget. You will see any manually selected reviews listed here, along with the option to add more or configure automated selection.

Step 3: Click the Setup Automation Button

Click the Setup Automation button within the Select Reviews tab. This opens the automation configuration panel where you define the rules that determine which reviews are automatically included in your Avatar Group widget.

Step 4: Configure Your Automation Rules

In the automation panel, set one or more rules to control which reviews qualify for your Avatar Group widget. The available rule types are:

• Star Rating: Include only reviews that meet a minimum star threshold, for example four stars and above, so the avatars shown represent genuinely satisfied customers.
• Sentiment: Filter by positive, neutral, or negative sentiment to ensure the cluster conveys the tone you want for your community showcase.
• Review Type: Restrict selection to a specific format, such as video testimonials, text reviews, or star-only ratings, keeping the avatar group visually consistent.
• Keywords: Include reviews that mention particular words or phrases relevant to your product, highlighting the most on-topic customer voices.

You can combine multiple rules to narrow the selection precisely. For example, you might require a four-star rating AND a positive sentiment to ensure only your strongest advocates appear in the Avatar Group.

Step 5: Save and Activate the Automation

Once you have configured your rules, click Save to activate the automation. Feedspace will immediately apply the rules to your existing review library and populate the Avatar Group widget accordingly. Going forward, any new review that meets the defined criteria will be added to the widget automatically, keeping your community cluster fresh without further manual effort.

What You Can Do Next

• Manually browse and pin specific high-value reviewers to always appear in your Avatar Group widget alongside the automated selections.
• Use the search and filter tools in the Select Reviews tab to preview exactly which reviewer avatars your current automation rules are pulling in.
• Adjust the avatar count and cluster layout in the widget design settings to control how many faces are displayed at once for maximum visual impact.
• Embed the updated Avatar Group widget on your landing page or checkout page to strengthen social proof with a live, automatically refreshed community display.