Use Video Requests to Make Testimonial Collection More Personal

Publish Date:

 

November 25, 2025

3 min read

Use Video Requests to Make Testimonial Collection More Personal

Let’s be honest, text requests are easy to ignore. But when someone sends you a short, personal video instead? You actually stop and listen.

That’s the power of a personalised video request. It feels real, not automated. You can hear the tone, see the face, and instantly get the intent.

When you ask for testimonials from clients this way, you are not just another email in their inbox. You are a real person asking another real person for a favour, politely.

Why Video Works Better

It’s simple. When someone sees you smile and say thanks, it builds trust. A video message testimonial shows effort.

It tells your client you care enough to take a few seconds to record something just for them. That small effort makes a huge difference. Here’s what you can say:

Hey [Name], just wanted to thank you again for working with us. We are collecting a few short testimonials. If you are comfortable, a quick 30-second video about your experience would be amazing. No pressure at all.

How to Create the Perfect Ask

You don’t need lights, a backdrop, or a fancy camera. Just grab your phone and talk like you would to a friend.

  • Keep these in mind:
  • Start with a simple thank you
  • Explain why you are collecting it so they feel part of something
  • Keep it under 40 seconds
  • Tell them exactly where to send it

When the request feels casual, people say yes without thinking twice.

Tools That Make It Easy

You can use Loom, Vidyard, or even WhatsApp to send your video request testimonial. What matters is making it personal, not perfect. Once they agree, send them a quick message like:

Here’s a link with a few tips to record your personal video testimonial. Just 60 seconds max, speak naturally, and be yourself.

That’s enough. People don’t need long guides. They just need it to feel easy.

Follow Up Without Being Pushy

Sometimes, people forget. That’s fine. You can follow up gently:

Hey [Name], no rush at all. Just wanted to resend the link in case you missed it. Totally fine if now is not a good time.

That’s what a non pushy testimonial ask looks like. It is polite, human, and gives them control. Once they send it, thank them. A short thank you video or message makes them feel seen, and that builds long-term trust.

Real Examples That Work

The best video invite testimonials are short and warm. A small agency might record:

Hey, we are putting together stories from people who worked with us. Yours would mean a lot to include.

That’s how you ask naturally. No scripts. No guilt. Just honesty. This type of testimonial request video makes clients feel proud to be part of your story, not pressured to promote your brand.

Final Thought

A simple personalised video request can do more than ten follow-up emails ever could. It is personal, fast, and genuine.

People respond to people, not processes.
And that is what turns testimonial collection from a chore into something natural.

If you want to make the whole thing smoother, video testimonial software like Feedspace helps you send, collect, and organise client feedback testimonials, including videos, all in one place.

You can keep your human touch while skipping the back-and-forth chaos. Try Feedspace now.

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Chandan RJ
Chandan RJ
  • Author

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