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How Do I Add a Customer Manually in Feedspace?

Last updated on August 6, 2026

Overview

The Add manually option lets you add one customer at a time to your Feedspace workspace contact list. Use this when you want to add a specific person without uploading a file or connecting an integration.

Before You Start

Sign in to the workspace you want to add the customer to. Customers is in the left sidebar, under the Workspace section.

Steps

Step 1: Open the Customers page

In the left sidebar, click Customers under the Workspace section.

Customers highlighted in the Feedspace sidebar under the Workspace section

Step 2: Click Add customers

Click the Add customers button at the top right of the page.

Add customers button highlighted at the top right of the Customers page

Step 3: Open the Add manually tab

In the modal that opens, click the Add manually tab.

Add manually tab highlighted in the Add customers modal

Step 4: Fill in the customer details

Enter the customer’s details. Only the email is required:

  • Email (required)
  • Full name (optional)
  • Phone (optional)
  • Company (optional)
  • Country, State / Region, City, ZIP / Postal code (optional)
  • Tags (optional, type a name to create a new tag)
Email field highlighted on the Add manually tab of the Add customers modal

Step 5: Save the customer

Click Add customer to save.

Add customer button highlighted at the bottom of the Add customers modal

The customer now appears in your Customers list and is available for form automation.

Common questions

Does adding a customer send them an email right away?

No. Adding a customer saves them to your workspace list only. Review request emails are sent only when an active form automation includes that customer.

Troubleshooting

The Add customer button is not saving

Make sure the Email field is filled in with a valid address. Email is the only required field. If you see a red validation message below the field, correct the format before trying again.

What you can do next

  • Import many customers at once using a CSV file.
  • Click on a customer’s row to open their details and add or update tags.
  • Set up a form automation to begin sending review request emails to your customers.

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