How Do I Delete a Customer in Feedspace?

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Last updated on July 21, 2026

Overview

Deleting a customer in Feedspace permanently removes their contact record from your workspace. This action cannot be undone.

Steps to delete a customer

In the left sidebar, click Customers under the Workspace section.
Find the customer you want to delete. Use the search bar to locate them by name or email.
Click on the customer’s row to open the Customer details panel on the right.
Click the three-dot menu (⋮) at the top right of the Customer details panel.
Select Archive from the dropdown.

The customer is immediately removed from your workspace with no confirmation step.

What happens after deleting

The contact record is permanently removed and cannot be recovered.
The customer is excluded from all active automation sequences immediately.
Any reviews or testimonials the customer previously submitted remain in your Feedbox. Only the contact record is deleted, not their review content.

Common questions

Will deleting a customer remove their reviews?

No. Deleting a customer only removes their contact record from the Customers module. Any testimonials or reviews they submitted are stored separately in your Feedbox and are not affected by this action.

Can I re-add a deleted customer later?

Yes. If you need the customer in your workspace again, use the + Add customers button and add them on the Manual tab, or re-import them from a CSV file.

What you can do next

Open the Customer details panel to review the record before deleting.
To re-add a deleted customer, use the + Add customers button and enter their details on the Manual tab.

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