When you archive a customer in Feedspace, they are removed from all active automation sequences across your workspace. No review request emails or automated messages will be sent to them after archiving.
No. Archiving keeps the customer’s record in Feedspace and only stops automated emails. Deleting a customer removes the record permanently and cannot be undone. Use Archive when you want to pause contact, not erase history.
Open the customer’s record in the Customers module, click the three-dot menu (⋮) at the top right of the Customer details panel, and select Archive. For full steps, see the How Do I Archive a Customer in Feedspace? article.
Overview Archiving a customer in Feedspace removes them from automated review request sequences without permanently deleting their record. Use this option when you want to stop contacting someone but keep their data. Steps to Archive a Customer The customer is now archived. They will no longer receive automated review request...
Overview You can open any customer’s record in Feedspace to view their full details, make edits, manage their tags, or archive them. The customer details panel slides in from the right when you click on a customer row. How to Open a Customer Record What You Can See and Edit...
Overview The Customers module in Feedspace is a workspace-wide contact list. It stores the people you want to reach with automated review request emails. You can add customers in four ways: manually, by uploading a CSV file, via an incoming webhook, or by connecting an integration such as Stripe. Once...