When you archive a customer in Feedspace, they are removed from all active automation sequences across your workspace. No review request emails or automated messages will be sent to them after archiving.
No. Archiving keeps the customer’s record in Feedspace and only stops automated emails. Deleting a customer removes the record permanently and cannot be undone. Use Archive when you want to pause contact, not erase history.
Open the customer’s record in the Customers module, click the three-dot menu (⋮) at the top right of the Customer details panel, and select Archive. For full steps, see the How Do I Archive a Customer in Feedspace? article.
Overview Archiving a customer in Feedspace permanently removes them from your customer list. The customer will no longer appear in your list or receive automated review request emails. This action cannot be undone. Steps to archive a customer The customer is immediately removed from your list with no confirmation step....
Overview You can open any customer’s record in Feedspace to view their full details, make edits, manage their tags, or archive them. The customer details panel slides in from the right when you click on a customer row. How to open a customer record What you can see and edit...
Overview The Customers module in Feedspace is a workspace-wide contact list. It stores the people you want to reach with automated review request emails. You can add customers in four ways: manually, by uploading a CSV file, via an incoming webhook, or by connecting an integration such as Stripe. Once...