If your Feedspace subscription has been cancelled or has expired, you can reactivate it through the Stripe billing portal or by subscribing to a new plan. Your reviews, widgets, and workspace data stay in your account when a subscription lapses.
A common use case: a team pauses their subscription during a quiet period and reactivates when they’re ready to collect and share reviews again. The entire process takes under a minute.
Click the circular avatar button at the top-right of the header. A profile dropdown opens. Click Subscription. The My Account modal opens directly on the Subscription tab.
Click Manage Subscriptions. The Stripe billing portal opens in a new tab. If your subscription was cancelled but the billing period has not yet ended, the Stripe portal shows a resume or renew option. Use that to reactivate without starting a new billing cycle.
If the subscription has fully expired, click the avatar button in the header, then click Plans in the dropdown. Use the monthly/yearly toggle to choose your billing preference, then click Upgrade on the plan you want. Enter your card details in the payment modal and click Subscribe.
After reactivating, check the Subscription tab to confirm the plan name and billing period are correct. If your custom domain was set up before the lapse, verify it’s still showing Live in Settings. If anything looks off, contact support@feedspace.io.
Contact support@feedspace.io and explain the situation. The team can often restore the cancelled subscription or apply a correction to avoid a double charge, especially if the cancellation was recent.
AppSumo lifetime deals don’t expire, so there’s nothing to reactivate in the usual sense. If a feature such as an API or webhook appears missing after an account change, contact support@feedspace.io and they can restore it.
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