How Do I Search for a Customer in Feedspace?

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Last updated on August 20, 2026

Overview

The Customers module in Feedspace includes a search box that lets you find any contact quickly. As you type, the list narrows down across customer names, email addresses, and company names, so you do not need to scroll through your full contact list to locate someone.

How to search for a customer

Step 1: Sign in to Feedspace

Step 2: Open the Customers page

In the left sidebar, click Customers under the Workspace section.

Customers highlighted in the Feedspace sidebar under the Workspace section

Step 3: Click the search box

Click the search box at the top right of the customer list, next to the Add customers button.

Search box highlighted at the top right of the Customers list

Step 4: Type what you are looking for

Type a name, email address, or company name. The list narrows down as you type.

Customers list narrowed down to a single matching result

Step 5: Open the customer’s details

Click any customer row to open the Customer details panel on the right.

Customer details panel open on the right of the Customers page

What you can search by

The search box matches results across the following customer fields:

Name: First name, last name, or full name.
Email address: Full or partial email.
Company name: The company saved on the customer’s record.

Tips for better search results

If a name search returns no results, try searching by email address instead. Email is the unique identifier for each customer record and is always present.
Check your spelling. A small typo in a name or domain can cause a record to appear missing when it is not.
Searching a company name brings up everyone from that company at once, which is handy when you remember the account but not the person.
To see your full list again, click the X inside the search box, or click Clear search if the no-results message is showing.

Common questions

Why does my search return no results?

The most likely causes are a spelling error in your search term, or searching by a detail that was left blank when the customer was added. Try the email address instead, since every customer record has one. If you still see nothing, the customer is not in this workspace, and archiving a customer removes their record for good, so an archived contact will not come back in search.

Why does searching a tag bring back nothing?

Search looks at names, email addresses, and company names only, so a tag name will not match anything even when your customers carry that tag. To see a customer’s tags, click their row and look at the Tags section of the Customer details panel.

What you can do next

Click a customer in the results to view and edit their full details.
Search a company name to pull up every contact you have at that company.
If the customer you are looking for is not in the list, add them manually or import them from a CSV file.

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