An upgrade prompt can appear while you are creating a form or workspace, or using a specific feature, even though you are already on a paid plan. This is almost always a sign that the action you just tried goes beyond what your current tier includes, not a sign that something is broken.
Each Feedspace plan comes with its own limits, such as how many forms or workspaces you can have, how much storage and review allowance you get, and which features are part of that tier. When an action would cross one of those limits, Feedspace shows an upgrade prompt so you know that doing more requires a higher plan. For example, you might already have the maximum number of forms your plan allows, or you might be trying to use a feature that belongs to a different tier.
If the prompt is because you have reached a per-workspace limit, such as the number of forms in one workspace, you can either upgrade to a tier with a higher allowance or use another workspace to continue. To raise your limits across the board, follow how to upgrade or change your plan in Feedspace.
If you are confident the action should be covered by your plan, for example an AppSumo tier that should already include the feature or limit you are hitting, reach out to the team at support@feedspace.io. Include your account email and a short description of the action that showed the prompt, and the team will check your entitlement and sort it out. If you are on an AppSumo plan, you can also review how to redeem and manage your Feedspace AppSumo plan to confirm your tier is applied.
Once you know which limit you reached, decide whether to upgrade for a higher allowance or spread your work across another workspace. To see exactly what your current plan covers and how the tiers compare, open how to view your subscription in Feedspace.
Not usually. The prompt typically means the specific action exceeds a limit on your current tier, not that your paid plan has lapsed. Open the Subscription tab to confirm your plan is active.
Some limits, such as the number of forms, apply per workspace. If one workspace has reached its limit, you can keep working in another workspace, or upgrade to a tier with a higher allowance.
Confirm the action you tried is part of your AppSumo tier on the Plans tab. If it should be covered and you still see the prompt, email support@feedspace.io with your account email and the team will check your entitlement.
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