Do Feedspace Webhooks Fire for Auto-Synced Reviews?

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Last updated on June 29, 2026

Feedspace webhooks fire when specific review events occur in your workspace. When you create a webhook, all available events are subscribed by default, so any review activity that matches a subscribed event will trigger a notification to your endpoint.

This is useful for developers who want to react to incoming reviews in real time, for example, routing new reviews to a CRM, triggering a Slack message, or updating a database when auto-synced reviews arrive.

How to check and configure webhook events

Sign in to your Feedspace account and click Automation in the left sidebar under the Workspace section.
Click the Webhook tab at the top of the Automation page.
In the webhook list, find the webhook you want to check. The Events column shows a badge, either All (all events subscribed) or a number indicating how many events are active.
Click the Events badge to open the Webhook Events panel. Each event shows its name, a description, and a checkbox.
Review the subscribed events. Check or uncheck events to control exactly which review activities trigger your webhook endpoint.
Click Update Events to save your selection. At least one event must remain selected.

What’s next

With your events configured, test your webhook by checking the payload your endpoint receives when a review is added. Use the webhook secret (visible in the Secret column on the Webhook tab) to verify the authenticity of incoming requests.

Common questions

Are all events subscribed when I first create a webhook?

Yes. When you create a new webhook in Feedspace, all available events are subscribed by default. You can then use the Events panel to deselect any events you don’t need.

How do I view the webhook secret to verify incoming requests?

In the Webhook tab, each row has a Secret column. Click the eye icon to reveal the secret value, or click the copy icon to copy it to your clipboard. Use this secret in your server code to verify that incoming webhook requests are genuinely from Feedspace.

What happens if my endpoint returns an error?

If your endpoint is unreachable or returns a non-2xx status, the webhook delivery will fail for that event. Check your endpoint logs for errors and use the Feedspace webhook documentation for details on retry behaviour and expected payload formats.

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