How Do I Automate Discord Notifications with Pabbly Connect?

Overview

Feedspace integrates with Discord through Pabbly Connect, letting you automatically send channel messages whenever new testimonials are received. This keeps your Discord community or team instantly updated without needing to check Feedspace manually.

Note: Automation through Pabbly Connect is available only on Professional and Business Plans in Feedspace, and requires an API key for connection.

Step 1: Create a Workflow in Pabbly Connect

1. Log in to Pabbly Connect and click + Create Workflow.
2. Give your workflow a name, e.g., Feedspace → Discord Notifications.
3. In the Trigger step, search for Feedspace and select it.
4. Choose New Testimonial as the trigger event.
5. Click Connect → Add New Connection, then enter your Feedspace Automation Secret Key.
   • To find this key: go to your Feedspace workspace → Automation in the left sidebar → copy the Automation Secret Key.
6. Click Save, then Test Request to confirm Pabbly Connect can fetch testimonial data.

Step 2: Connect Discord

1. Click the + button to add an action step.
2. Search for Discord and select it.
3. Choose Send Channel Message as the action event.
4. Click Connect → Add New Connection and log in to Discord.
   • You can log in via email and password or by scanning the QR code with your Discord mobile app.
5. Authorize Pabbly Connect to send messages to your Discord server.

Step 3: Configure the Discord Message

1. Select the Channel where testimonial alerts should be posted (e.g., #general or #testimonials).
2. Compose the Message Text using dynamic fields from Feedspace. For example:
   • {{Reviewer Name}} has left a new testimonial!
   • View it here: {{Testimonial URL}}
3. (Optional) Configure additional settings:
   • Bot Username: enter a custom name to display as the message sender.
   • Avatar URL: add a custom icon for the bot message.
4. Click Test Step to confirm the message posts correctly to your Discord channel.

Step 4: Save and Activate the Workflow

After a successful test, click Save. Every new testimonial submitted in Feedspace will now automatically post a notification to your chosen Discord channel.

With this automation, your team or community can instantly engage with customer testimonials directly in Discord.

Why Set This Up?

• Real-time community updates: Your Discord server or team channel receives instant alerts whenever a new testimonial is submitted.
• No manual monitoring: Eliminate daily checks of Feedspace by letting the automation deliver updates directly to Discord.
• Faster engagement: Team members and community admins can react to new customer feedback without leaving Discord.
• Share customer wins: Celebrate positive testimonials with your whole team or community the moment they arrive.
• Zero ongoing maintenance: Once set up, the workflow runs automatically around the clock.