How Do I Automate Slack Notifications with Pabbly Connect?

Overview

Feedspace integrates with Slack through Pabbly Connect, enabling you to send automated notifications directly to your Slack channels whenever a new testimonial is received. This ensures your team is instantly updated without manually checking Feedspace.

Automation through Pabbly Connect is available on Professional and Business plans in Feedspace, and requires an API key for connection.

Step 1: Create a workflow in Pabbly Connect

1. Log in to your Feedspace dashboard.
2. Click Automation in the left sidebar, then click the Automation tab.
3. Click the Copy button next to the Automation Secret Key field.
4. Log in to Pabbly Connect, click + Create Workflow, then select Create from Scratch.
5. Enter a Workflow Name (e.g., Feedspace to Slack Notifications) in the Create Workflow dialog and click Create.
6. Click Add Trigger, search for Feedspace in the Choose App field and select it.
7. In the App Event dropdown, select New Testimonial.
8. Click Connect, select Add New Connection, enter a name in New Connection Name, paste your Automation Secret Key into the API Key field, then click Save.
9. Click Save & Send Test Request to confirm Pabbly Connect can fetch testimonial data from Feedspace.

Step 2: Connect Slack

1. Click the + button below the trigger to add an action step.
2. Search for Slack and select it.
3. In the App Event dropdown, select Send Channel Message.
4. Click Connect, select Add New Connection, enter a name in New Connection Name, then authorize Pabbly Connect to access your Slack workspace.

Step 3: Configure the Slack message

1. Select the Channel where notifications should be posted (e.g., #testimonials or #general).
2. Compose the Message Text using dynamic fields from the Feedspace trigger. For example:
   • New testimonial from {{Reviewer Name}} ({{Star Rating}}★): {{Testimonial URL}}
3. (Optional) Set Bot Name to display a custom sender name, such as Feedspace Bot.
4. Click Test Step to confirm the message appears in the correct Slack channel.

Step 4: Save and activate the workflow

After a successful test, click Save on the workflow. From now on, every new testimonial submitted in Feedspace will automatically send a message to your chosen Slack channel.

What’s next

You can also send testimonial notifications to Discord or set up a backup to Google Drive using the same workflow approach.

Common questions

Where do I find the Automation Secret Key in Feedspace?

Log in to your Feedspace dashboard, click Automation in the left sidebar, then click the Automation tab. Click the Copy button next to the Automation Secret Key field.

Can I post to multiple Slack channels?

Yes. Add a separate action step in Pabbly Connect for each channel you want to notify.

Does the workflow trigger for both text and video testimonials?

Yes. The New Testimonial trigger fires for all testimonial types. Add a Filter step if you want to limit notifications to a specific type.