How to Automate Testimonials Backup to Dropbox with Zapier Integration

Overview

Connect Feedspace to Dropbox via Zapier to auto-upload each new video testimonial into a Drive folder. This gives you an off-platform backup and makes it easy to share files with your team.

Note: Automation through Zapier is available only on Professional and Business Plans in Feedspace, and requires an API key for connection.

Step 1 – Connect Feedspace to Zapier

1. Log in to your Zapier account and create a new Zap.
2. Select Feedspace as the trigger app.
3. Choose New Testimonial as the trigger event.
4. You’ll be prompted to allow Zapier to access your Feedspace account.
   • Enter your Feedspace API Key (available in your workspace under Automation).
5. Test the connection to ensure Zapier can successfully fetch testimonials.

Step 2 – (Optional) Add a Filter for Video Testimonials

1. Add a Filter by Zapier step.
2. Condition: Testimonial Type → (Text) Exactly matches → Video.
3. This ensures only video testimonials are sent to Dropbox.

Step 3 – Connect Dropbox

1. Add an Action Step and choose Dropbox as the app.
2. Select Upload File as the action event.
3. Click Connect Account and log in to Dropbox (via Google, Apple, or Email).
4. Authorize Zapier to upload files into your Dropbox.

Step 4 – Configure Upload Settings

1. Space → Leave as Default unless you’re using Dropbox Business.
2. Folder → Select or create a folder (e.g., /Feedspace/Video Testimonials).
3. File → Map the video file field from Feedspace (Media File URL).
4. Overwrite → Choose True if you want Zapier to overwrite files with the same name, otherwise set False.
5. (Optional) File Name & Extension → Customize the file naming, e.g.,
   • {{Reviewer Name}}_{{Created At}}.mp4.
6. Test the step to confirm a video uploads into your Dropbox folder.

Step 5 – Turn On the Zap

Once testing is successful, publish. From now on, each new Feedspace video testimonial will automatically be backed up to your selected Dropbox folder.