How to Automate Testimonials Backup to Google Drive with Zapier Integration

Overview

Connect Feedspace to Google Drive via Zapier to auto-upload each new video testimonial into a Drive folder. This gives you an off-platform backup and makes it easy to share files with your team.

Automation through Zapier is available on Professional and Business plans in Feedspace, and requires an API key for connection.

Step 1: Connect Feedspace to Zapier

1. Log in to your Feedspace dashboard.
2. Go to Automation in the left sidebar, then click the Automation tab and copy your Automation Secret Key.
3. Log in to your Zapier account and create a new Zap.
4. Select Feedspace as the trigger app.
5. Choose New Testimonial as the trigger event.
6. When prompted to connect your Feedspace account, enter your Automation Secret Key.
7. Test the connection to confirm Zapier can fetch testimonials.

Step 2: (Optional) Filter for video only

1. Add a step: Filter by Zapier.
2. Condition: Testimonial Type, (Text) Exactly matches, Video.
3. This ensures only video testimonials proceed to Drive.

Step 3: Connect Google Drive

1. Add an Action step and select Google Drive.
2. Action event: Upload File.
3. Click Connect and sign in with your Google account to authorize Zapier.

Step 4: Configure the upload

1. Drive: choose the account or shared drive.
2. Folder: pick (or create) a destination folder, e.g., /Feedspace/Video Testimonials.
3. File: map the file field from the Feedspace trigger (the video file or file URL).
4. (Optional) File name: use dynamic values, e.g., {{Reviewer Name}} - {{Created At}}.mp4.
5. Convert to Google Docs: leave No to keep the original video format.
6. Click Test action to confirm the file uploads to the chosen folder.

Step 5: Turn the Zap on

If the test succeeds, click Publish. New Feedspace video testimonials will upload automatically to Google Drive.

What’s next

• Set up a second Zap to also back up testimonials to Dropbox.
• Add a Slack or Discord notification Zap so your team is alerted when a new testimonial arrives.
• Adjust the file naming in Step 4 to include the submission date for easier sorting.

Common questions

Where do I find my Feedspace API key for Zapier?

Go to Automation in the left sidebar, then open the Automation tab. Your Automation Secret Key is shown there. Click Copy and paste it into Zapier when prompted.

Can I back up text testimonials as well as video?

Yes. Skip Step 2 (the filter) to back up all testimonial types, or change the filter condition to match the type you want.