How to Automate Testimonials Backup to Dropbox with Zapier Integration

Overview

Connect Feedspace to Dropbox via Zapier to auto-upload each new video testimonial into a Dropbox folder. This gives you an off-platform backup and makes it easy to share files with your team.

Automation through Zapier is available on Professional and Business plans in Feedspace, and requires an API key for connection.

Step 1: Connect Feedspace to Zapier

1. Log in to your Feedspace dashboard.
2. Go to Automation in the left sidebar, then click the Automation tab and copy your Automation Secret Key.
3. Log in to your Zapier account and create a new Zap.
4. Select Feedspace as the trigger app.
5. Choose New Testimonial as the trigger event.
6. When prompted to connect your Feedspace account, enter your Automation Secret Key.
7. Test the connection to confirm Zapier can fetch testimonials.

Step 2: (Optional) Add a filter for video testimonials

1. Add a Filter by Zapier step.
2. Condition: Testimonial Type, (Text) Exactly matches, Video.
3. This ensures only video testimonials are sent to Dropbox.

Step 3: Connect Dropbox

1. Add an Action Step and choose Dropbox as the app.
2. Select Upload File as the action event.
3. Click Connect Account and log in to Dropbox (via Google, Apple, or email).
4. Authorize Zapier to upload files into your Dropbox.

Step 4: Configure upload settings

1. Space: leave as Default unless you’re using Dropbox Business.
2. Folder: select or create a folder (e.g., /Feedspace/Video Testimonials).
3. File: map the video file field from Feedspace (Media File URL).
4. Overwrite: choose True if you want Zapier to overwrite files with the same name, otherwise set False.
5. (Optional) File name and extension: customize the file naming, e.g., {{Reviewer Name}}_{{Created At}}.mp4.
6. Test the step to confirm a video uploads into your Dropbox folder.

Step 5: Turn on the Zap

Once testing is successful, publish the Zap. Each new Feedspace video testimonial will automatically be backed up to your selected Dropbox folder.

What’s next

• Set up a second Zap to also back up testimonials to Google Drive.
• Add a Slack or Discord notification Zap so your team is alerted when a new testimonial arrives.
• Adjust the file naming in Step 4 to include the submission date for easier sorting.

Common questions

Where do I find my Feedspace API key for Zapier?

Go to Automation in the left sidebar, then open the Automation tab. Your Automation Secret Key is shown there. Click Copy and paste it into Zapier when prompted.

Can I back up text testimonials as well as video?

Yes. Skip Step 2 (the filter) to back up all testimonial types, or change the filter condition to match the type you want.