How to Automate Testimonials Backup to Google Drive with Zapier Integration

Overview

Connect Feedspace to Google Drive via Zapier to auto-upload each new video testimonial into a Drive folder. This gives you an off-platform backup and makes it easy to share files with your team.

Note: Automation through Zapier is available only on Professional and Business Plans in Feedspace, and requires an API key for connection.

Step 1 – Connect Feedspace to Zapier

1. Log in to your Zapier account and create a new Zap.
2. Select Feedspace as the trigger app.
3. Choose New Testimonial as the trigger event.
4. You’ll be prompted to allow Zapier to access your Feedspace account.
   • Enter your Feedspace API Key (available in your workspace under Automation).
5. Test the connection to ensure Zapier can successfully fetch testimonials.

Step 2 – (Optional) Filter for video only

1. Add a step: Filter by Zapier.
2. Condition: Testimonial Type → (Text) Exactly matches → Video.
3. This ensures only video testimonials proceed to Drive.

Step 3 – Connect Google Drive

1. Add an Action step and select Google Drive.
2. Action event: Upload File.
3. Click Connect and sign in with your Google account to authorize Zapier.

Step 4 – Configure the upload

1. Drive: choose the account/drive.
2. Folder: pick (or create) a destination folder, e.g., /Feedspace/Video Testimonials.
3. File: map the file field from the Feedspace trigger (the video file or file URL).
4. (Optional) File name: use dynamic values, e.g.,
   {{Reviewer Name}} - {{Created At}}.mp4
5. Convert to Google Docs? Leave No (keep original video format).
6. Click Test action to confirm the file uploads to the chosen folder.

Step 5 – Turn the Zap on

If the test succeeds, click Publish. New Feedspace video testimonials will now upload automatically to Google Drive.