What is API in Feedspace?

Back

Last updated on October 1, 2025

Overview

The Feedspace API allows you to connect your own software systems with Feedspace’s workflows. It enables you to programmatically send, receive, and manage reviews and testimonials, making it easier to integrate Feedspace into your existing tools and processes.

Why Use the Feedspace API?

The API helps you go beyond the dashboard by allowing your applications to communicate directly with Feedspace. With the API, you can:

Collect Reviews Automatically – Send review requests directly from your app or CRM.
Fetch Reviews in Real-Time – Retrieve text, video, or audio reviews from your Feedspace account.
Manage Workflows – Integrate Feedspace into your existing customer feedback loops.
Automate Processes – Eliminate manual work by syncing reviews with your internal systems.

How You Can Use Feedspace API

Integration with CRM/ERP
- Automatically trigger review collection after a customer purchase, onboarding, or support interaction.
Custom Dashboards
- Fetch reviews via API and display them inside your company’s internal dashboards.
Product & Marketing Automation
- Use API to sync testimonials to your marketing tools, websites, or mobile apps.
Third-Party Workflows
- Combine Feedspace API with Zapier, Make.com, or n8n to extend automation workflows.

Example Use Case

Suppose you run an e-commerce platform. After a successful order delivery:

Your system calls the Feedspace API to send a review request email/SMS.
Customer submits feedback.
Review is automatically pulled back into your CRM through the API.

This ensures a seamless, automated feedback cycle.

You might also find helpful

How to Use Feedspace API

Overview Feedspace API enables you to connect your software system with Feedspace’s workflow seamlessly. With just a few steps, you can automate the process of collecting, managing, and displaying reviews or testimonials across your platforms. Why Use Feedspace API? Getting Started

What is Webhook in Feedspace?

Overview Webhooks in Feedspace are a way to notify your application about important events in real-time. Instead of repeatedly checking the API for updates, webhooks push data instantly whenever an event occurs, making your workflows faster and more efficient. Why Use Webhooks in Feedspace? Available Webhook Events Feedspace allows you...

What is Automation in Feedspace?

Overview Automation in Feedspace allows you to seamlessly connect your workspace with other tools and services. By leveraging the Feedspace API and automation features, you can: In short, automation helps reduce manual work, improve response time, and keep your team aligned with real-time updates. Step 1 – Access Automation Settings...