What is API in Feedspace?

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Last updated on June 22, 2026

Overview

The Feedspace API lets you connect your own software systems directly with Feedspace. It lets you programmatically send, receive, and manage reviews and testimonials, making it easier to integrate Feedspace into your existing tools and processes.

For example, an e-commerce platform can use the API to trigger a review request the moment an order is delivered, then pull the submitted review back into its CRM automatically, keeping the entire feedback cycle running without manual steps.

How you can use the Feedspace API

Integration with CRM or ERP
- Automatically trigger review collection after a customer purchase, onboarding, or support interaction.
Custom dashboards
- Fetch reviews via API and display them inside your company’s internal dashboards.
Product and marketing automation
- Sync testimonials to your marketing tools, websites, or mobile apps.
Third-party workflows
- Combine the Feedspace API with Zapier, Make, or n8n to extend automation workflows.

Finding your API keys

Log in to your Feedspace workspace.
From the left sidebar, click Automation.
Click the API tab.
Click Generate API Keys if you have not done so yet.
Copy the API Key and Secret Key values for use in your integration.

What’s next

Once you have your API keys, read the Feedspace API documentation for the full list of endpoints and request formats. You can also combine the API with webhooks to build event-driven integrations that respond to new testimonials in real time.

Common questions

What is the difference between the API key and the Automation Secret Key?

They are two separate credentials. The API Key and Secret Key on the API tab are used for direct REST API calls to Feedspace. The Automation Secret Key on the Automation tab is used to authenticate integrations built through Zapier, Make, Pabbly Connect, or similar platforms.

Which plans include API access?

API and webhook access is available on plans that include it, currently Professional and Business plans in Feedspace. If you redeemed Feedspace through AppSumo, whether the API is included depends on your tier. See how to redeem and manage your Feedspace AppSumo plan for details.

Do I need the API to collect reviews with a Feedspace form?

No. Collecting reviews through a normal Feedspace review form, including embedding that form on your own WordPress site, does not use the API. The API is for developers who want to send or pull review data programmatically from their own software. If you only want to gather reviews and show them, you can do that entirely from your dashboard without any API keys.

Can I use the API alongside webhooks?

Yes. The API and webhooks complement each other. Use webhooks to receive real-time event notifications from Feedspace, and use the API to query or submit data on demand.

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