What is API in Feedspace?

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Last updated on June 18, 2026

Overview

The Feedspace API lets you connect your own software systems directly with Feedspace. It lets you programmatically send, receive, and manage reviews and testimonials, making it easier to integrate Feedspace into your existing tools and processes.

For example, an e-commerce platform can use the API to trigger a review request the moment an order is delivered, then pull the submitted review back into its CRM automatically, keeping the entire feedback cycle running without manual steps.

How you can use the Feedspace API

Integration with CRM or ERP
- Automatically trigger review collection after a customer purchase, onboarding, or support interaction.
Custom dashboards
- Fetch reviews via API and display them inside your company’s internal dashboards.
Product and marketing automation
- Sync testimonials to your marketing tools, websites, or mobile apps.
Third-party workflows
- Combine the Feedspace API with Zapier, Make, or n8n to extend automation workflows.

Finding your API keys

Log in to your Feedspace workspace.
From the left sidebar, click Automation.
Click the API tab.
Click Generate API Keys if you have not done so yet.
Copy the API Key and Secret Key values for use in your integration.

What’s next

Once you have your API keys, read the Feedspace API documentation for the full list of endpoints and request formats. You can also combine the API with webhooks to build event-driven integrations that respond to new testimonials in real time.

Common questions

What is the difference between the API key and the Automation Secret Key?

They are two separate credentials. The API Key and Secret Key on the API tab are used for direct REST API calls to Feedspace. The Automation Secret Key on the Automation tab is used to authenticate integrations built through Zapier, Make, Pabbly Connect, or similar platforms.

Which plans include API access?

API access is available on Professional and Business plans in Feedspace.

Can I use the API alongside webhooks?

Yes. The API and webhooks complement each other. Use webhooks to receive real-time event notifications from Feedspace, and use the API to query or submit data on demand.

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