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Can a Customer Submit More Than One Review on My Feedspace Form?

Last updated on June 15, 2026

Yes, by Default

Feedspace review forms do not block repeat submissions by default. If the same person opens your form link and submits again, a new review entry is created in your Feedbox. This is intentional for cases where you want to collect fresh feedback from the same customer over time, such as after repeat purchases.

When This Can Happen

  • A customer accidentally submits the form twice.
  • A customer opens the link on different devices.
  • You shared the same form link multiple times to the same person.

How to Handle Duplicate Submissions

  • Delete the duplicate: Open your Feedbox, find the duplicate entry, and delete it. Only one copy will remain.
  • Hide it instead of deleting: If you want to keep the data but not show it, you can hide the review without permanently deleting it.

Does the Automation Sequence Send Emails to Someone Who Already Reviewed?

No. Once a customer submits a review through your form, Feedspace stops the automation sequence for that customer. They will not receive any further review request emails from that form’s automation.

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