Feedspace review forms do not block repeat submissions by default. If the same person opens your form link and submits again, a new review entry is created in your Feedbox. This is intentional for cases where you want to collect fresh feedback from the same customer over time, such as after repeat purchases.
No. Once a customer submits a review through your form, Feedspace stops the automation sequence for that customer. They will not receive any further review request emails from that form’s automation.
Overview Seeing the same review listed more than once in your Feedbox is a common situation, and there is always a clear explanation for it. This article walks you through the two most likely causes and shows you exactly how to identify and remove the extra copy so your Feedbox...
Overview If you need to remove a review that is no longer relevant, inaccurate, or was added by mistake, the Delete option in Feedbox permanently removes it from your account. Steps Tips
Overview It is completely natural to wonder whether a reviewer can go back and update something they submitted. This article answers that question clearly and walks you through the simple steps to get an updated review into your Feedspace account whenever you need one. Reviews Are Final Once Submitted, and...