Great question! Many reviewers share positive feedback in conversations, emails, or messages rather than through a form, and you should absolutely be able to capture that praise in your Feedbox. This article walks you through every supported way to add a review manually so that no testimonial goes unrecorded.
Feedspace gives you multiple paths to bring a review into your Feedbox without requiring the reviewer to fill in a form themselves. Choose the approach that best fits your workflow.
The quickest route for verbal praise or email testimonials is to open your own Feedspace review form and submit it yourself, entering the reviewer’s name, email address, and their feedback exactly as they shared it. This creates a real testimonial entry in your Feedbox instantly, with no extra tools required. Always get the reviewer’s permission before submitting on their behalf.
Feedspace exposes a Submit Testimonial action that you can trigger from any automation platform. If you use Pabbly Connect, Zapier, or Make, you can build a workflow that sends review data from any source, such as a Google Form, a CRM record, or a spreadsheet row, directly into your Feedbox as a new testimonial.
To set this up, connect Feedspace to your chosen automation tool using your Automation Secret Key, which you will find in Feedspace under Automation. Then map the reviewer’s name, rating, and feedback text to the corresponding Submit Testimonial fields. This approach works well when you have a batch of existing testimonials to import or when you want to route feedback from multiple channels into one place automatically.
If you prefer a direct integration, the Feedspace API accepts testimonial submissions programmatically. This is ideal for developers who want to push reviews from a custom app, a support ticket system, or any other internal tool. Authenticate with your API key and POST the testimonial payload to the submissions endpoint to have the review appear in your Feedbox immediately.
If the review already exists on a supported third-party platform, such as Google, Trustpilot, or another review site, you can use the Feedspace import feature to bring it in directly. This keeps the original source metadata intact and saves you from retyping the reviewer’s words.
Overview Feedbox is your central hub inside Feedspace where every review you have ever collected whether from forms, imported from platforms, or added manually appears together in one list. If you are wondering where your reviews went or how to access them all, Feedbox is the answer. How to Open...
Overview Feedspace allows you to easily edit the details of imported or collected reviews. This is helpful if you want to update user info, correct details, or add missing fields like company name, designation, or email. Step 1 Go to Feedbox Navigate to your Feedbox from the left sidebar. Here,...
Overview After a review is collected or imported, you can update the reviewer information directly from the Review Details panel in Feedbox. This is useful when reviewer details are incomplete, outdated, or need enrichment before showcasing the review. What You Can Edit Steps 4. In the right panel, update any...