Can I Recover a Review I Accidentally Deleted from Feedbox?

Overview

It happens to everyone: a review gets deleted when it was meant to be kept. This article walks you through exactly what is possible after a deletion and gives you practical steps to avoid the same situation in the future. By the end, you will know your options and how to keep your Feedbox well-organised going forward.

Here Is What You Need to Know About Deleted Reviews

When a review is deleted from Feedbox, the deletion is permanent within Feedspace. There is no built-in recycle bin or undo option, so the record is removed immediately. That said, depending on where the review originally came from, you may still have a path to getting it back.

Reviews Imported from External Platforms

If the deleted review was originally imported from a third-party platform such as Google, Trustpilot, Capterra, or another supported source, you can recover it by running the import again. Simply navigate to the import section for that platform and trigger a fresh import. Feedspace will pull in any reviews that are not already present in your Feedbox, including the one you deleted.

Reviews Submitted via a Feedspace Form

If the review was submitted directly through a Feedspace review form, it cannot be recovered automatically. The only way to get it back is to ask the original reviewer to submit their feedback again. Reaching out politely and explaining the situation is often enough, as most people are happy to help.

A Better Approach: Use Labels Before You Delete

The most reliable way to avoid accidental permanent deletion is to use Feedspace Labels as a first step. Instead of deleting a review you are unsure about, apply a label such as “Hidden” or “Archived” to mark it. Labelled reviews remain safely in your Feedbox and are easy to exclude from widgets and embeds, so they will not appear publicly. This gives you the flexibility to revisit the decision later, keeping your Feedbox tidy without any risk of losing data permanently.

What You Can Do Next

• If the review came from an external platform, go to the Import section and run a fresh import to bring it back into Feedbox.
• If the review was form-submitted, contact the reviewer and kindly ask them to resubmit their feedback through your form link.
• Set up Labels in Feedbox to mark unwanted reviews as hidden or archived instead of deleting them, so you always have a safe fallback.
• Review the bulk operations guide to learn how to manage multiple reviews at once using labels, making future organisation faster and safer.