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Can I Reply to a Review in Feedspace?

Last updated on June 15, 2026

There Is No Built-In Reply Feature

Feedspace is a review collection and display tool, not a two-way conversation platform. There is no built-in comment or reply box that lets you respond publicly to a review inside Feedspace.

How to Respond to a Reviewer

Send a Thank-You Email

Feedspace has a built-in Send Thanks feature that lets you send a personalised thank-you message directly to the reviewer’s email address. To use it, open the review in your Feedbox and click Send Thanks.

Reply via Your Own Email

If the reviewer provided their email address on the form, you can copy it from the review details and reply directly from your own email client.

Enable the Reviewer Email Notification

You can turn on a reviewer confirmation email so customers get an automatic acknowledgement the moment they submit their review. This sets a positive tone without requiring a manual reply from you. Go to the form’s Settings tab and enable the reviewer notification email.

Can I Display My Response Publicly?

No. Feedspace widgets and Wall of Love pages show the original review only. There is no public reply field displayed alongside reviews on your website or Wall of Love page.

What You Can Do Next

  • Use Send Thanks to personally thank every reviewer directly from Feedbox.
  • Enable the reviewer confirmation email so every submitter gets an automatic acknowledgement.

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