If you are on a paid Feedspace plan, it is strongly recommended to cancel your subscription before submitting a request to delete your account. Account deletion is not instant, and skipping the cancellation step can result in an unexpected charge. This article explains why the order matters, how to cancel your subscription, and what to do if you are on the Free plan.
Account deletion requests take 1 to 3 business days to process. During that window, your billing date may fall. If your subscription is still active when the billing date arrives, you will be charged for another full period even though your account is scheduled for deletion. Cancelling your subscription first stops all future billing immediately, so no new charge can occur while the deletion request is being processed.
Once cancelled, your subscription stops renewing immediately. Your account remains fully active and accessible until the end of the current paid period, so you continue to have access to all your data before your account is closed.
After your subscription is cancelled, submit your account deletion request through the in-app support chat. The support team will process the request within 1 to 3 business days and confirm once the account has been permanently closed.
If your account is on the Free plan, there is no subscription to cancel. You can skip the cancellation step entirely and submit your account deletion request directly through the in-app support chat without any additional steps.
How to Request Account Deletion Account deletion is handled by the Feedspace support team. To request it: What Gets Deleted When your account is permanently deleted: This action is permanent and cannot be undone. Export all your reviews and data before requesting deletion. Cancelling vs. Deleting Cancelling your subscription moves...
Overview You can cancel your Feedspace subscription at any time from the Subscription tab in your account. Cancellation is handled through the Stripe billing portal. Your account stays active until the end of your current billing period and is not deleted after cancellation. Steps to Cancel Your Subscription Once confirmed,...
Overview Feedspace offers two very different ways to end your relationship with a paid plan or the platform itself: cancelling your subscription and deleting your account. These are not the same action and the consequences are very different. Understanding the distinction before you act can save you from accidentally losing...